EN-23
TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem.
TROUBLE
Oven will not start
a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions
Arcing or sparking
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Use microwave-safe cookware only.
b. Do not operate with oven empty.
c. Clean cavity with wet towel.
Undercooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is not
suitable.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Check to see that oven venti-lation
ports are not restricted.
d. Use correct cooking time, power
level.
Improper defrosting
a. Materials to be avoided
inmicrowaveoven were used.
b. Cooking time, power level is not
suitable.
c. Food is not turned or stirred.
a. Use microwave-safe cookware only.
b. Use correct cooking time, power
level.
c. Turn or stir food
Sensor cooked foods
not properly cooked
a. Cover or lid on food not vented.
b. Door opened before
sensor-detected cooking time
appears in display.
a. Cover or lid over food must contain
vent hole for escaping steam.
b. Do not open door to stir orturn food
before sensor-detected cooking
time appears in display.
Overcooked foods
Cooking time,
power level is not suitable.
Use correct cooking time,
power level.
Unevenly cooked
foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Cooking time, power level is not
suitable.
d. Food is not turned or stirred.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Use correct cooking time, power
level.
d. Turn or stir food.
Possible Cause Possible Remedy
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