Toshiba REGZA AV Digital Series - Troubleshooting and Common Questions; Picture and Sound Issues; Remote Control and Input Problems; Digital Service and Subtitle Issues

A
Another mode is selected. Press ATV/DTV to select
DTV.
Why is the DTV main menu unavailable?
Q
Man
ual
Setti
Manual Setting
Colour System: Auto
EXT2
A
A
When using an external source, for instance, a
poor quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The colour is
factory set to Auto. to automatically display the best
colour system.
To check that you have the best colour:
There is a picture, but why is there little or
no colour?
Q
With the external source playing, select Manual
Setting from the SETUP menu.
With
f or e choose between Auto, PAL,
SECAM, NTSC 4. 43 or 3. 58.
1
2
A
Press OI/II to check if the hard of hearing option
has been selected.
Why is there incorrect or no sound when in
DTV mode?
Q
A
The digital programme being viewed is not
broadcasting digital text. Try another digital
programme.
Why is there no digital text service?
Q
A
Subtitles are not currently being transmitted by the
broadcaster.
Why when digital subtitles have been
selected are they not showing on screen?
Q
12
Below are the answers to some of the most common queries.
For more information go to http://toshiba-om.net
A
Check the television is not in standby mode. Check
the mains plug and all mains connections.
Why is there no sound or picture?
Q
A
Make sure the media player is connected to the
television as shown on page 6, then select the
correct input by pressing
B
.
Why doesn’t the media being played show
on screen?
Q
A
Check the correct input has been chosen, S-VIDEO
or AV. See Input selection page 9.
Why is the media picture in black and
white?
Q
Questions and Answers
A
Check the batteries aren’t dead or inserted
incorrectly.
Why doesn’t the remote control work?
Q
A
Remove it by pressing .
Why is there a message permanently on
the screen?
Q
i
+
A
Make sure that the cables used have the HDMI logo
on them ( ).
Some early HDMI equipment may not work properly with
the latest HDMI television products, due to new standard
adoption. Try setting Lip Sync, Instaport and RGB
Range to Off.
Why is there no sound or picture when in
HDMI mode?
Q
Qpg