User’s Manual 8-7
Troubleshooting
Real Time Clock
Password
Keyboard
Keyboard problems can be caused by the setup and configuration of the 
computer - please refer to Chapter 5, The Keyboard for further information.
Problem Procedure
The following message 
is Displayed on the 
screen:
WARNING: CMOS 
Lost Power!!!
Press <Esc> to 
resume, <F2> to 
Setup. 
The charge in the Real Time Clock (RTC) battery 
has run out - you will need to set the date and 
time in the BIOS setup application by using the 
following steps:
1. Turn on the computer while pressing the F2 
key.
2. Release the F2 key when the TOSHIBA 
Leading Innovation >>> screen 
appears - the BIOS setup application will 
load.
3. Set the date in the System Date field.
4. Set the time in the System Time field.
5. Press F10 - a confirmation message will be 
displayed.
6. Press the Y key - the BIOS setup application 
will end and the computer will restart.
Problem Procedure
Cannot enter password Please refer to the TOSHIBA Password Utility 
section in Chapter 6, Power and Power-Up 
Modes for further information.
Problem Procedure
Some letter keys 
produce numbers 
Check that the numeric keypad overlay is not 
activated - press the FN + F11 hot key and try 
typing again.
Output to screen is 
garbled
Please refer to your software's documentation to 
ensure that its is not remapping the keyboard in 
any way (remapping involves changing or 
reassigning the function of each key).
If you are still unable to use the keyboard, you 
should contact your reseller, dealer or service 
provider.