User’s Manual 8-14
Troubleshooting
MultiMediaCard
For further information, please refer to Chapter 3, Hardware, Utilities and 
Options.
Pointing device
If you are using a USB mouse, you should also refer to both the USB 
device section in this chapter, and the documentation supplied with your 
mouse.
Touch Pad
Problem Procedure
MultiMediaCard error 
occurs 
Remove the MultiMediaCard from the computer 
and then reinsert it in order to ensure it is firmly 
connected.
If the problem persists, then you should refer to 
the documentation supplied with your 
MultiMediaCard for further information.
You cannot write to a 
MultiMediaCard
Remove the MultiMediaCard from the computer 
and check to ensure that it is not write protected.
You cannot read a file Check to ensure the required file is actually on 
the MultiMediaCard that is inserted into the 
computer.
If you are still unable to resolve the problem, 
contact your reseller, dealer or service provider.
Problem Procedure
On-screen pointer 
does not respond to 
pointing device 
operation
In this instance the system might be busy - Try 
moving the mouse again after waiting a short 
while. Check to make sure that the Touchpad 
button above is not disabled. Press it so that the 
light indicator actives on the touchpad.
Double-tapping does 
not work
In this instance, you should initially try changing 
the double-click speed setting within the Mouse 
Control utility.
1. To access this utility, click Start → Control 
Panel → Hardware and Sound → Mouse 
icon.
2. Within the Mouse Properties window, click 
the Buttons tab.
3. Set the double-click speed as required and 
click OK.