210
Toshiba Utilities
Fingerprint Authentication Utility
5.375 x 8.375 ver 2.3
Observe the following before you swipe your finger on the
sensor, whether for fingerprint enrollment/registration or
recognition.
❖ Wash and dry your hands thoroughly.
❖ Remove static electricity from your fingers by touching
any metal surface. Static electricity is a common cause of
sensor failures, especially during dry seasons such as
winter.
❖ Clean the sensor with a lint-free cloth. Do not use
detergent to clean the sensor.
❖ Avoid the following finger conditions for enrollment or
recognition as they may result in fingerprint enrollment
errors or a drop in the fingerprint recognition success
rate.
❖ Soaked or swollen finger (e.g. after taking bath)
❖ Injured finger
❖ Wet finger
❖ Soiled or oily finger
❖ Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition
success rate.
❖ Enroll two or more fingers.
❖ Enroll additional fingers if recognition failure occurs
often using enrolled fingers.
❖ Check your finger condition. Changed conditions, such
as injured, rough, extremely dry, wet, soiled, dirty, oily,
soaked, or swollen fingers, may lower the recognition
success rate. Also if the fingerprint is worn down or the
finger becomes thinner or fatter, the recognition success
rate may be lowered.
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