Contacting TouchTunes
5
Contacting TouchTunes
If you need help with or have questions about this document, contact TouchTunes by:
• Using the email links on the Contacts page on the TouchTunes Dashboard at
https://operator.touchtunes.com.
• Calling TouchTunes 24/7 Service Hotline at 847-419-3300.
To help us assist you more effectively with problem reports, the following information may be required
when contacting TouchTunes Support:
• Jukebox ID and model (e.g., Virtuo, Allegro MX-1, Allegro, Ovation, Maestro
II
).
• The serial number of any component you believe to be defective.
• The date/time of the problem.
• Actions performed immediately before the problem occurred.
• Any additional comments.
If you require assistance with this or any other TouchTunes product, please call or email technical support.
We value your comments.
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