2
Introduction
Writing Conventions
This guide uses the following documentation conventions.
Contacting Technical Support
You can contact the TouchTunes Technical Support department for assistance using either of the
following methods:
• Call the Technical Support department toll-free at 1-888-711-5853. Before calling, write down
the jukebox ID number underneath the front of the Ovation case or beside the inside fan.
TouchTunes requires this ID number to provide you with the proper assistance.
Note: If you are outside of the toll-free area, you can still contact the TouchTunes Technical
Support department by dialling 1-847-419-3300 and pressing 1 when prompted. Long-distance
telephone charges may apply if you are calling from outside of the toll-free area.
• Email the Technical Support department from the Contacts page on the TouchTunes
Dashboard; see the TouchTunes Dashboard User Guide. You can also use this page to contact
other departments at TouchTunes, such as the Music, Sales and Finance departments.
What are the writing conventions used in this guide?
Notation: Usage: Example:
Right-click Click with the rightmost
mouse button.
Right-click the image and choose Save Picture As.
Italic A folder or file path. Open C:\My Documents and Settings\My Music.
Bold Menu or button
commands, as well as
labelled areas on the UI.
Choose My Jukeboxes from the Navigation menu.
Click OK when prompted to continue.
Navigate to the Broadband Settings area.
Vertical bar Separates menu
commands.
Choose TouchTunes | Contacts from the Navigation
menu.
Bold with a
colon
Description of what a UI
element in a screenshot
does.
Jukebox Location: Lists jukeboxes by their current
location.
Exclamation
point within
a triangle
Identifies operating and
maintenance information
to know before use.
Caution: Power off the unit before continuing.
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