Tower Hobbies T17137 - Troubleshooting

18
PROBLEM POSSIBLE CAUSE SOLUTION
The air fryer
does not
work
The appliance is not plugged in.
The timer has not been set.
The ON/OFF key has not been
pressed.
Plug the appliance into an earthed wall
socket.
Set the time required.
Press the ON/OFF key.
The
ingredients
are not done.
Too much food has been added to
the unit.
The set temperature is too low.
The cooking time is too short.
Put smaller batches of ingredients in the
air fryer. Smaller batches are fried more
evenly.
Set to an appropriate temperature, re-fry
food.
Set an appropriate cooking time, re-fry
food.
Food is not
evenly fried.
Certain foods need to be shaken
midway through the cooking
process.
Midway through the cooking process, pull
the cooking basket out and shake it to
separate the overlapped food material,
then push the cooking basket back to
continue.
Fresh fries
are fried
unevenly.
Wrong type of potatoes used.
The potato sticks were not rinsed
adequately before frying.
Use fresh potatoes and make sure they
stay firm during frying.
Rinse the potato sticks properly to
remove starch from the outside.
Fried snacks
are not crispy
when they
come out of
the unit.
Some food materials have to be fried
with oil.
Wrong type of snacks used.
Coat the surface of the food with a thin
layer of oil on first, then start to fry them.
Use oven snacks or lightly brush some oil
onto the snacks for a crispier result.
Fresh fries
are not crispy
when they
come out of
the unit.
The crispiness of the fries depends
on the amount of oil and water in
the fries.
Make sure you dry the potato sticks
properly before you add the oil.
Cut the potato sticks smaller for a crispier
result.
Add slightly more oil for a crispier result.
The
appliance is
smoking.
The ingredients have a high oil
content.
The unit contains grease from
previous use.
The cooking settings have not been
correctly programmed.
Smoking will be normal.
White smoke is caused by grease heating
up inside the fryer. Clean the unit
properly after each use.
Adjust the cooking settings as required.
Error code
(E1 to E13.)
Possible appliance malfunction. If this occurs, unplug the appliance
immediately and contact the Customer
Service team.
TROUBLESHOOTING