Need Help?
Q1. What should I do if I want to use 1 Gbps WAN/LAN port for internet service?
Connect to the 1 Gbps WAN/LAN port with an Ethernet cable. During the quick network setup, select the 1
Gbps WAN/LAN port as the Internet port. Or after the network setup, you can go to Tools > Internet
Connection > Internet Port (Tether app) or Internet > Internet Port (web management page) to change it. Quick
Installation Guide
Q2. What should I do if I can’t access the web management page?
Reboot your router and try again.
If the computer is set to a static IP, change its settings to obtain an IP address automatically.
Verify that http://tplinkwifi.net is correctly entered in the web browser. Alternatively, enter http://192.168.0.1 or
http://192.168.1.1 in the web browser.
Use another web browser and try again.
Disable and enable the network adapter in use.
Q3. What should I do if I can’t access the internet?
Reboot your modem and router, then try again.
Check if the internet is working normally by connecting a computer directly to the modem via an Ethernet
cable. If it is not, contact your internet service provider.
Log in to the web management page of the router, and go to the Network Map and check whether the internet
IP address is valid or not. If it is, please run the Quick Setup again; otherwise, check the hardware connection.
For cable modem users, log in to the web management page of the router and go to Advanced > Network >
Internet > MAC Clone. Select Clone Current Device MAC and click SAVE. Then reboot both the modem and
the router.
Q4. What should I do if I forget my wireless password?
If you have not changed the default wireless password, it can be found on
the label at the bottom of the router.
Connect a computer directly to the router using an Ethernet cable. Log in
to the router’s web management page at http://tplinkwifi.net, and go to
the Wireless page to retrieve or reset your wireless password.
Q5. What should I do if I forget my web management page password?
If you are using a TP-Link ID to log in, click Forgot Password? on the login page and then follow the instructions
to reset it.
Alternatively, press and hold the Reset button for at least 2 seconds. Then visit http://tplinkwifi.net to create a
new login password.
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