TP-Link Archer TXE75E User Manual

12
Appendix: Troubleshooting
T1. What should I do if the adapter is not detected?
• Make sure the adapter is securely located in the appropriate PCI-E X1 slot.
• Make sure you use the latest driver for your specific adapter. The latest drivers can
be found at the product’s Support page at https://www.tp-link.com.
• Try restarting the computer or try the adapter on a different computer.
T2. How to check if I have installed the drivers successfully or not?
Check your taskbar if there are Wi-Fi and Bluetooth icons.
• If you can see the icon ( Wireless Network ) on the taskbar, you have already
installed the Wi-Fi driver successfully.
• If you can see the (Bluetooth) icon on the taskbar, you have already installed the
Bluetooth driver successfully.
T3. What should I do if can’t connect to the Wi-Fi after installing the
driver?
• Refer to T2 to check if you have installed the driver for your adapter successfully .
• Disable the antivirus software and firewall, then try again.
• Make sure the adapter is securely located in the appropriate PCI-E X1 slot.
• Try a different PCI-E X1 slot on the computer.
• Restart your computer and try again.
• Reinstall the driver and try again.
T4. What should I do if the Bluetooth icon doesn’t appear?
• Make sure you have turned on the Bluetooth in your Windows settings. To enable
Bluetooth, go to Start > Settings > Devices > Bluetooth & other devices and turn on
Bluetooth.
• Make sure there are no other Bluetooth devices on the computer. If there are, disable
all existing Bluetooth devices in Device Manager, then reinstall the adapter and try
again.
Tip: To go to Device Manager: Right-click My Computer or This PC, select Manage, go to Device
Manager and disable all existing Bluetooth devices.

TP-Link Archer TXE75E Specifications

General

Interface	WLAN / Bluetooth
Connectivity technology	Wireless
Wi-Fi	Yes
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
Bluetooth version	5.2
Top Wi-Fi standard	Wi-Fi 6E (802.11ax)
Security algorithms	WEP, WPA, WPA-PSK, WPA2, WPA2-PSK, WPA3
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Maximum data transfer rate	5400 Mbit/s
WLAN data transfer rates supported	11, 54, 300, 1732, 2402 Mbit/s
Component for	PC
Product color	Black, Red
Operating modes	Infrastructure mode
Transmitting power (FCC)	5 GHz: 20dBm, 2.4 GHz: 20dBm, 6 GHz: 12dBm dBm
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Harmonized System (HS) code	85176990
Sustainability certificates	CE, Federal Communications Commission (FCC), RoHS
Windows operating systems supported	Windows 10 Education x64, Windows 10 Enterprise x64, Windows 10 Home x64, Windows 10 Pro x64, Windows 10 x64, Windows 11 Enterprise x64, Windows 11 x64
Package depth	216.5 mm
Package width	271.5 mm
Package height	48.5 mm
Package weight	480 g

Weight and Dimensions

Depth	120.8 mm
Width	95.2 mm
Height	21.5 mm