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FAQ
Q1. How to reset the extender to its factory default settings?
•  With the extender powered on, use a pin to press the RESET button for 1 second. The 
extender will reboot.
•  Log in to the extender’s web management page. Go to Settings >  System Tools > 
Backup & Restore and click FACTORY RESTORE.
Q2. What should I do if I forget my login password?
•  If you are using a TP-Link ID to log in, or you have enabled the Password Recovery 
feature of the extender, click Forgot Password? on the login page and then follow the 
instructions to reset it.
•  Refer to FAQ > Q1 to reset the extender, and then visit http://tplinkrepeater.net to 
create a new login password.
Note: The extender must be reconfigured after a reset to access the internet. Please note down your login password 
for future logins.
Q3. What should I do if I forget my wireless password?
In Range Extender mode, the extender shares the same wireless passwords as those 
of your host networks.
In Access Point mode, please connect your computer to the extender using an Ethernet 
cable and follow the steps below: 
1. Visit http://tplinkrepeater.net, and log in with the password you set for the extender.
2. Go to Wireless to retrieve or reset your wireless password.
Q4. What should I do if I can’t access the web management page?
This can happen for a variety of reasons. Please try the methods below to log in again.
•  If your computer is wirelessly connected, make sure that you have connected to the 
extender’s SSID.
•  If your computer is connected via an Ethernet cable, please make sure that the 
connection is stable.
•  Make sure your computer is configured as Obtain an IP address automatically and 
Obtain DNS server address automatically.
•  Verify that http://tplinkrepeater.net is correctly entered in the web browser and press 
Enter.
•  Use the IP address to access the extender. The default IP is 192.168.0.254. If the 
extender is connected to the router, you should go to your router’s DHCP client list to 
obtain the extender’s current IP address.