53
Trouble-shooting
Many problems have a simple cause and a correspon-
dingly simple solution. The following section describes a
few difficulties you may encounter, and the measures
you need to take to cure them.
If you find it impossible to solve a problem with the help
of these notes please disconnect the unit from the mains
and ask your authorised
specialist dealer for advi-
ce.
Problem: Machine does not switch on (green
LED does not light up).
Cause:
Mains lead not plugged in correctly.
Remedy:
Check connections, push plugs in firmly.
Problem: The unit responds correctly when the
buttons are pressed, but cannot be
remote-controlled.
Cause 1:
Batteries in the remote control unit inser-
ted incorrectly or discharged.
Remedy:
Replace batteries, ensure they are inser-
ted correctly.
Cause 2:
Infra red sensor connected incorrectly, or
plug not pushed into the unit's RC socket
fully.
Remedy:
Complete the connections as shown in
the wiring diagram; push the plug in firmly.
Cause 3: The CD player's RC IN socket is not con-
nected to the amplifier's RC OUT CD
socket.
Remedy:
Check that the units are connected cor-
rectly. Push all plugs in firmly.
Cause 4:
The remote control transmitter has no
direct line-of-sight with the 'R' series pre-
amplifier or integrated amplifier.
Remedy:
Make sure that the remote control trans-
mitter has direct line-of-sight contact with
the receiver - note that glass doors can
interrupt the connection.
Maximum range between transmitter and
receiver: approx. 8 metres.
Be sure to position the receiver where it is
not subjected to direct sunlight or very
bright artificial light. Fluorescent tubes and
energy-saving lamps are powerful sources
of interference.
Cause 5: The amplifier is not set for CD operation,
i. e. the commands from the remote
control unit are being routed to a different
PULSAR unit.
Remedy:
Press the CD button on the remote control
handset and try again.
Problem: The screen displays the message 'No
Disc' when you close the CD drawer or
when you press the
button.
Cause 1:
CD not inserted correctly.
Remedy:
Place CD centrally in the drawer, printed
face up.
Cause 2:
CD dirty.
Remedy:
Clean disc and insert again.
Cause 3:
CD damaged in the Table of Contents
(TOC) area.
Remedy:
No remedy; the CD is unusable.
Cause 4:
The CD player has become very cold
(e. g. in transit) and condensation has
formed on the laser sensor optics.
Remedy:
Allow the unit to warm up for about an
hour in a warm, well ventilated location.
Problem: Blank screen.
Cause:
The screen is switched off.
Remedy:
Switch the screen on again by pressing
the
button.
Problem: CD playback stops or 'jumps'.
Cause:
CD damaged or dirty.
Remedy:
Clean CD. A damaged CD cannot be
repaired!
Problem: Loud humming noise from the
loudspeakers.
Cause:
Poor contact between the Cinch plugs and
sockets, or a faulty Cinch cable.
Remedy:
Please check all connections and cables
thoroughly.
Problem: When used in a non- system the
machine does not respond to remote
control commands, or cannot be
switched on by remote control.
Cause: E 2000 remote control receiver not con-
nected.
Remedy: Connect the E 2000 remote control re-
ceiver as shown in Wiring Diagram.
Press the source select button
(or
) on the remote control handset
to switch the machine on.