What to do if Trackunit TU600 GPS sends reply messages but there is no GPS signal?
If your Trackunit GPS unit sends reply messages but shows no GPS signal, first ensure the unit is installed correctly, paying attention to the aerial view as described in the installation instructions. If the equipment is inside a building, move it to an open outdoor area and test again.
What to do if Trackunit TU600 GPS does not answer SMS command?
If the Trackunit GPS unit isn't responding to SMS commands, verify that SMS messages are being sent to the correct GSM/LTE phone number. Also, check the LED status, and if the unit came with a pre-installed SIM card, contact Trackunit support. Contact the mobile operator to check for SIM card issues, and ensure the SIM card is correctly installed in the unit.
How to fix Trackunit TU600 if the LED is off?
If the LED on your Trackunit GPS unit is off, indicating no power, check that the installation was performed correctly following the manual's guidelines.
Links to the fleet management system and other Trackunit services.
Basic safety rules for handling and operating the device.
Maintain a safe distance between the device and your body during use.
The device is water-resistant (IP-68), but use in dry conditions is recommended.
Information on the device's RF transmission and reception.
Recommended separation distances for pacemakers to avoid interference.
Avoid areas with explosive potential where sparks could cause ignition.
Guidelines to avoid fire or explosion risks associated with batteries.
Unit is ready to use with simple connection to power supply.
Utilizes GSM/LTE M1/NB IOT SMS and GPRS for communication.
Equipment is for commercial/industrial use where adults are present.
Contact sales office for insurance registration and documentation requirements.
Details on connecting the unit to the vehicle's power supply with fuses.
Activation requirements for digital input signals.
Describes the LO-side switch digital output and its protection.
Device supports Bluetooth LE for access control and configuration.
Explains the meaning of different LED modes and colors for status.
Using the "Verify my Trackunit" tool for installation verification.
Solutions for when the unit does not respond to SMS commands.
Possible causes and solutions for the unit having no power.
Troubleshooting steps for no mobile network connection.
Solutions for when the unit sends messages but lacks GPS signal.
Commands to activate or deactivate the digital output.
Restrictions and liabilities concerning the digital output usage.
How to get technical help and order spare parts.
Information needed when contacting support for troubleshooting.
Procedure for returning faulty products for repair or replacement.
Overview of the TU600-X unit's features and capabilities.
Operating temperature limits for the unit's internal battery.
Recommended operational temperature ranges for external use.
Details on supported GSM/GPRS bands and output power.
Compliance statements for FCC and Industry Canada regulations.
Compliance with automotive and machinery EMC directives and standards.
Compliance with various EU directives like RED, EMC, ROHS, WEEE.
Environmental protection ratings for the TU600-X without the HW shield.
Environmental protection ratings for the TU600-X with the HW shield.
Certification for PTCRB interoperability with mobile networks.
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