Not pairing
Make sure the 3.5mm audio cable or USB flash
drive is not plugged in.
Make sure the speaker is not paired with any
other device, as it can only pair with one device
at a time.
Press the VOLUME + and VOLUME - buttons
simultaneously and hold for 3 seconds. This will
force the speaker to forget previously paired
devices. Repeat the steps for pairing as
previously described.
Alternatively, disconnect the device from your
speaker and remove HD-Max from your device's
pairing list. Try to pair again.
Frequent
disconnec-
tion and
noise
Ensure that the distance between your device
and the speaker is less than 30 feet/10 meters.
Ensure that nothing is blocking the signal
between your device and the HD-Max.
Check if the speaker is running out of power.
Not finding
a wireless
driver on
your laptop
Make sure your laptop supports wireless
connections. If it doesn't you will need an
external wireless USB adapter compatible
with your laptop. For further details, consult
with your laptop manufacturer.