TROUBLESHOOTING
Can’t turn the earbuds
ON
Earbuds do not charge
Please make sure the earbuds are
charged, if not – charge them and
try again.
Please check if there is a protective
tape on the charging contacts of
both earbuds. If yes, please remove
it and try to charge the earbuds
once again.
Clean the charging contacts on
the earbuds with a slightly damp
cotton swab when they are turned
off (we recommend using water or
a specially designed cleaning fluid
sold for electronics).
Check if the earbud slots in the
charging case are free of debris.
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