TREBLAB X1 - Troubleshooting; Power and Charging Issues

TROUBLESHOOTING
Can't tur the earbuds.
oN
Earbuds do not charge
Piease make sure the earbuds are charged,
if not - charge them and try again.
Please check if there is a protective tape
on the charging contacts of both earbuds.
If yes, please remove it and try to charge.
the earbuds once again.
Clean the charging contacts on the earbuds
with a slightly damp cotton swab when they
are tumed off (we recommend using water
or a specially designed cleaning fluid sold
for electronics).
Check if the earbud slots in the charging
case are free of debrs.
Try charging the case with another Type-C
cable, power source, adaptor (f availablel,