6
BASIC TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Machine
doesn't work
Not plugged in to power source Plug into a grounded outlet
Faulty power cable Contact Distributor
Faulty extension power cable Replace with new extension power
cable
Building circuit breaker tripped Reset circuit breaker
Solution
pump not
working
Vacuum / pump switch not on Turn on switch
Vacuum / pump switch faulty Contact Distributor
Faulty solenoid Contact Distributor
Faulty solution pump Contact Distributor
Pump overheated
Determine cause and allow 30
minutes for pump to cool
Loose or broken wiring Contact Distributor
Vacuum
motor not
working
Vacuum / pump switch not on Turn on switch
Vacuum / pump switch faulty Contact Distributor
Vacuum motor thermal overload
tripped
Check for obstruction and allow 30
minutes to cool
Faulty vacuum motor Contact Distributor
Worn carbon brushes Contact Distributor
Loose or broken wiring Contact Distributor
Poor pick up
Air leaking around recovery
gasket
Ensure recovery lid is firmly tightened
Vacuum gasket damaged or worn Replace gasket
Loose vacuum hose connections Ensure vacuum hose connections are
tight
Defective vacuum hose Replace vacuum hose
Loose vacuum hose cuffs Ensure cuffs are secure to the
housing
Vacuum hose clogged Remove obstruction from vacuum
hose
Uneven or
no solution
spray
Solution tank is empty or low Fill solution tank
Vacuum / pump switch not on Turn on switch
Dirty or plugged spray tips Clean or replace spray tips
Improper spray tip size or spray
angle
Contact Distributor
Worn spray tips Contact Distributor
Faulty solution pump Contact Distributor
Clogged solution tank filter Clean or replace filter
Pinched or kinked solution hose
Check for obstructions and kinks and
reroute or replace if needed
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