To Next PageTo Next PageWhy is there a sudden loss of network connection on my Tripp Lite Switch?
If you experience a sudden loss of network connection with your Tripp Lite KVM switch, close your KVM switch connection, wait approximately 30 seconds, and then log in again.
What to do if mouse and/or keyboard are not responding on Tripp Lite B020-016-17-IP Switch?
If the mouse and/or keyboard are not responding with the Tripp Lite Switch, unplug the cable(s) from the console port(s), and then plug it back in again.
How to resolve erratic operation of Tripp Lite B020-016-17-IP Switch?
To resolve erratic operation of the Tripp Lite Switch, press and hold the Reset button for at least three seconds.
What to do if Tripp Lite B020-016-17-IP Switch shows 404 Object Not Found error?
If you encounter a '404 Object Not Found' message when logging into the Tripp Lite KVM switch from a browser, make sure to include the forward slash and correct login string when you specify the KVM switch's IP address.
How to fix Tripp Lite B020-016-17-IP Switch when the remote computer’s pointer is out of sync?
If the remote computer's pointer is out of sync when using the Tripp Lite Switch, try using the AutoSync feature to sync the local and remote monitors. If that doesn’t resolve the problem, use the Adjust Mouse feature to bring them back in sync. As a last resort, use the Toggle Mouse Display function.
How to fix Tripp Lite Switch when part of the remote window is off my monitor?
If part of the remote window is off your monitor when using the Tripp Lite Switch, and Keep Screen Size is not enabled, use the AutoSync feature to synchronize the local and remote monitors. If Keep Screen Size is enabled, you can scroll to the areas that are off the screen.
Why Java Client won't connect to Tripp Lite B020-016-17-IP Switch?
If the Java Client won't connect to the Tripp Lite KVM switch, ensure that Java 2 JRE 1.4.2 or higher is installed on your computer. Also, verify that you include the forward slash and login string when specifying the KVM switch's IP address. If the issue persists, close the Java Client, reopen it, and try again.
What to do if my Tripp Lite B020-016-17-IP LCD monitor screen goes blank?
To resolve the issue of a blank LCD monitor screen when switching to a computer, connect an external KVM console (with a monitor capable of displaying the problem computer’s screen resolution) to the KVM switch's external console ports. Then, use the external console to access the problem computer and reduce its resolution to 1280 x 1024.
General| Device Type | KVM Switch |
|---|---|
| Number of Ports | 16 |
| KVM Ports | 16 |
| IP Access | Yes |
| Video Resolution | 1920 x 1200 |
| Form Factor | Rack-mountable |
| Number of Local Users Supported | 1 |
| Number of Remote Users Supported | 1 |
| On-Screen Display (OSD) | Yes |
| Rack Height | 1U |
| Port Type | USB |
| Power Source | AC Adapter |
| Mounting Type | Rack Mountable |
Details FCC Class A product compliance and potential radio interference.
Contains disclaimers regarding manual content, software, and user responsibilities.
Lists all items included in the KVM switch package for the user.
Provides a general introduction to the KVM switch and its primary functions.
Highlights the main features like IP access, dual-rail, and security.
Outlines the necessary hardware and software for computers and clients.
Details the available KVM cable kits and their lengths for connectivity.
Identifies and describes the components on the front panel and keyboard module.
Details the LCD display, its controls, and the on/off button.
Identifies the various ports and power connectors on the rear of the unit.
Provides critical safety guidelines to follow during the installation process.
Instructions for securely mounting the KVM switch in a standard rack.
Steps for setting up a basic, single-stage KVM installation.
Guidance on cascading KVM switches for expanded computer control.
Instructions on opening, closing, and operating the console module.
Important warnings regarding the physical handling and load limits of the console.
How to use the OSD menu to configure LCD display settings like brightness and contrast.
Explains manual, hotkey, and OSD methods for switching between connected computers.
Information on adding or removing components while the KVM switch is powered on.
Procedures for safely powering down and restarting the KVM switch unit.
Describes the two-digit numbering system assigned to each KVM port.
Steps for the initial login and access to the local console OSD for setup.
Details the Main page functionalities for managing port access and viewing status.
Explains how to use the List Function to filter which ports are displayed in the OSD.
How to create descriptive names for each KVM port for easier identification.
General methods for accessing computers via the console or client applications.
Explains the fields presented in the General dialog box of the Administration page.
How to create, edit, and manage user accounts and their access privileges.
Defines specific access rights for users on a port-by-port basis.
Configures network ports for Windows Client, Java Client, and Log Server.
Configures IP address, subnet mask, default gateway, and DNS server settings.
Guides on setting up RADIUS server for centralized user authorization.
Allows customization of login failures, working modes, and I/O port sharing.
Sets the KVM switch's local time, time zone, and daylight saving settings.
Instructions for downloading and installing new firmware for the KVM switch.
Step-by-step instructions for accessing the KVM switch through a web browser.
Explains the purpose of icons and buttons on the KVM switch's web interface.
Guides on launching the Windows Client OSD after successful browser login.
Describes the main screen and control panel elements of the Windows Client OSD.
Details the icons and their specific actions within the Windows Client Control Panel.
Explains how to reconfigure keyboard hotkeys for common KVM operations.
How to adjust screen position, refresh, color depth, and transparency settings.
Details the message board functionality for user-to-user communication.
Covers port selection, OSD toolbar icons, and their functionalities for remote control.
Describes how to view multiple computer screens simultaneously in a grid layout.
Explains the toolbar for navigating and managing the Panel Array display.
Outlines the precedence and behavior rules when multiple users access the KVM simultaneously.
Explains how keyboard hotkeys control KVM focus and auto-scanning.
Discusses keystroke handling and mouse synchronization techniques.
Details various methods to ensure local and remote mouse pointers are synchronized.
Describes the Java Client's OSD, similar to the local console OSD.
Explains the control panel icons for video and mouse settings in the Java Client.
Details how to adjust video parameters and synchronize mouse movement in the Java Client.
Covers message board, lock LEDs, screen mode, about, and Ctrl+Alt+Del functions.
Accesses the Java Client's help documentation and explains how to exit the application.
Explains port operation, including Panel Array Mode for the Java Client.
Instructions on how to access and view the KVM switch's log file via the remote interface.
Step-by-step guide for installing the Log Server application.
How to launch the Log Server and understand its initial screen layout.
Describes the main menu options: Configure, Events, Options, and Help.
How to add, edit, or delete KVM switches tracked by the Log Server.
Explains how to search for specific events recorded by the Log Server.
Defines parameters for searching log events, including server, priority, date, and pattern.
Information on performing manual maintenance tasks for the log database.
Covers network retry settings and accessing the Log Server's online help.
Explains the structure of the Log Server main screen, including list and event panels.
Describes the fields presented in the list panel that tracks KVM switches.
Steps for installing the standalone Windows Client application.
How to start and establish a connection using the AP Windows Client.
Details the operation and session termination for the AP Windows Client.
Steps for installing the standalone Java Client application.
How to start and establish a connection using the AP Java Client.
Describes the operational aspects and features of the AP Java Client.
Lists the detailed technical specifications for the KVM switch models.
Details the default configuration values for the On-Screen Display (OSD).
Provides solutions for various issues encountered during operation.
Addresses specific problems and solutions related to the Java Client.
Solutions for issues encountered when using the Panel Array Mode feature.
Solutions for common problems experienced with the Windows Client.
Specific solutions for video display problems with Sun systems.
Procedure for safely setting screen resolutions higher than 1280 x 1024.
Notes on the specific HD15 connectors used in the product.
