6
Troubleshooting
Specifications
1. The Transmitter and Receiver unit will not connect wirelessly.
(1) Both the Transmitter and Receiver units need to be factory reset prior
to installation (see Factory Reset Instructions for more information).
(2) Ensure both units are close together when initially pairing. The
connection is successfully established when the orange Data Transmission
LED glows solid.
(3) Reconnect the HDMI cables.
2. The Data Transmission LED indicator blinks slowly on the
Transmitter unit, but there is no signal output on the display.
(1) Verify the source device is outputting an HDMI signal by connecting the
source device directly to your display.
(2) Ensure the HDMI cables you are using support 4K/30 Hz resolutions.
3. Video is flickering or not stable.
(1) Change the positions of the transmitter or receiver and make sure they
are within the specified operating distance.
(2) Check for any obstacles that may block the wireless signal from
passing.
(3) Restart the transmitter and receiver units.
Maximum Supported Resolution 3840 x 2160 @ 30 Hz
HDMI Version 1.4
HDCP Version 2.2
Transmission Distance 98 ft. / 30 m
Transmission Method 60 GHz Wireless
Operating Temperature Range 32°F to 104°F / 0°C to 40°C
Storage Temperature Range -4°F to 158°F / -20°C to 70°C
Relative Humidity 0% to 90% RH, Non-Condensing
Material Aluminum
TX & RX Dimensions (H x W x D) 3.11 x 2.13 x 1.80 in. / 79 x 54 x 46 mm
TX & RX Weight 0.26 lb. / 0.12 kg
19-06-126-9339AD.indb 6 7/17/2019 11:58:49 AM
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