Operating Manual – IDE 30 / 50 / 60
EN
B - 9
Problem Cause Error correction
Fan switches off during start-up or
operation
Solenoid valve defective Contact the customer service in order to:
• have the electrical connections checked.
• have the safety thermostat LI checked.
• have the solenoid valve cleaned or replaced.
Internal error of the electronic
control unit
Contact the customer service in order to:
• have the control unit reset; try to start-up the device at
least twice. If the fault still occurs afterwards, replace the
control unit.
Fan starts running and flame burns
with smoke formation
Insufficient supply of combus-
tion air
• Remove all obstacles or blockages from the intake and/or
exhaust openings.
• Have the position of the air setting ring checked by the cus-
tomer service.
• Have the support disc of the burner cleaned by the cus-
tomer service
Supply of combustion air
too high
• Have the position of the air setting ring checked by the cus-
tomer service.
Used heating oil contaminated
and/or containing water
• Replace used heating oil with clean heating oil.
• Clean the heating oil filter.
Air has entered the heating
oil circuit
• Have the tightness of the lines and heating oil filter checked
by the customer service.
Insufficient heating oil quantity
at the burner
Contact the customer service in order to:
• have the pump pressure value checked.
• have the nozzle cleaned or replaced.
Too much heating oil at the
burner
Contact the customer service in order to:
• have the pump pressure value checked.
• have the nozzle replaced.
Device does not switch off Solenoid valve seal defective Have the solenoid valve replaced by the customer service.
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