Operating Manual – IDE 30 / 50 / 60
B - 8
EN
16. Troubleshooting
m Danger to life due to improper repair! Do no
attempt to carry out modifications or repairs
on the device. Any unauthorised modifica-
tion may result in serious injuries or even
death. Have repairs carried out by a certified
specialist workshop.
17. Singling out problems
Problem Cause Error correction
Fan does not start running and flame
is not ignited
Control device is incorrectly set • Check if the control equipment is correctly set (e. g. the
temperature set at the thermostat must be higher than the
room temperature).
Control device defective • Have the control device replaced by the customer service.
Fan does not start running or switch-
es off during start-up or operation
no power supply • Check the characteristics of the electrical system
(230 V -1~ - 50 Hz).
• Check the function and position of the selector switch.
• Check if the fuse is intact.
Fan switches off during start-up or
operation
Flame is present prior to the
ignition of the transformer
• Contact the customer service and have the device cleaned
and heating oil residues removed from the combustion
chamber.
Photoelectric cell defective • Have the photoelectric cell replaced by the customer ser-
vice
Motor winding interrupted or
blown
• Have the motor replaced by the customer service
Motor bearing blocked • Have the motor bearing replaced by the customer service.
Motor capacitor blown • Have the motor capacitor replaced by the customer service
no ignition • Check the connections of the ignition cables to the elec-
trodes and the transformer.
• Check the position and the distance of the electrodes.
• Check if the electrodes are clean.
• Have the transformer replaced by the customer service.
Flame control system defective • Have the flame control equipment replaced by the customer
service.
Photoelectric cell defective • Have the photoelectric cell cleaned or replaced by the cus-
tomer service.
Burner is not or only insuffi-
ciently supplied with heating
oil
Contact the customer service in order to:
• have the integrity of the coupling between the pump and
motor checked.
• have the heating oil circuit checked for air that may have
entered the circuit and to have the tightness of the lines
and filter seal checked.
• have the nozzle cleaned or replaced.