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True GDM - User Manual

True GDM
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TEC_TM_105 REV. A 03/19/2021 Page 1 of 22
GDM FREEZER/REFRIGERATOR
INSTALLATION MANUAL
Congratulations!
You have just purchased the finest commercial refrigerator
available. You can expect many years of trouble-free operation.
Table of Contents
Safety Information
Safety Precautions & Proper Disposal .....................................................3
Prior to Installation
Ownership .........................................................................................................4
Cabinet Specification & Location ..............................................................4
Notice to Customer ........................................................................................4
Installation
Wiring Instruction Advisement .................................................................5
Wire Gauge Chart ...........................................................................................5
Uncrating ..........................................................................................................6
Leveling Leg, 6" Leveling Leg & Castor Installation ...........................7
Locating and Leveling ..................................................................................7
Sealing Cabinet to the Floor ......................................................................8
Electrical Installation & Safety .................................................................10
Cabinet Setup
Standard Accessories .................................................................................11
Shelf Installation and Adjustment ........................................................11
Cabinet Operation
Startup ............................................................................................................13
Temperature Control & Light Switch Location .................................13
Maintenance, Care, Cleaning
Condenser Coil Cleaning ..........................................................................15
Stainless Steel Care & Cleaning & 8 Tips to Help Prevent Rust ...17
Cabinet Adjustments, Servicing & Component Replacement
Servicing & Replacing Components......................................................18
Slide Door Operation – Door Removal ...............................................18
Slide Door Operation – Door Adjustment .........................................20
Slide Door Operation – Hold-Open Feature .....................................20
Warranty
Warranty ......................................................................................................... 21
TRUE MANUFACTURING CO., INC.
North America – Canada
and Caribbean
Warranty Phone: +1 855 878 9277
Warranty Fax: +1 636 980 8510
Technical Phone: +1 855 372 1368
Warranty Email:
warrantyinquiries@truemfg.com
Technical Email:
service@truemfg.com
7:00 – 7:00 CST Monday – Thursday.
7:00 – 6:00 Friday. 8:00 – 12:00 Saturday.
Mexico
Phone: +52 555 804 6343/44
Toll Free in Mexico: 01 800 202 0687
service-mexicocity@truemfg.com
9:00 am – 5:30 pm M–F
Latin America
Phone: +56 232 13 3600
servicelatam@truemfg.com
9:00 am – 5:30 pm M–F
UK, Ireland, Middle East,
Africa and India
Phone: +44 (0) 800 783 2049
service-emea@truemfg.com
8:30 am – 5:00 pm M–F
European Union and
Commonwealth of
Independent States
Phone: +49 (0) 7622 6883 0
service-emea@truemfg.com
8:00 am – 5:00 pm MF
Australia
Phone: +61 2 9618 9999
service-aus@truemfg.com
8:30 am – 5:00 pm M–F
INSTALLATION MANUAL
GDM FREEZER/REFRIGERATOR
Original Instructions
TRUE MANUFACTURING CO., INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX (636)-272-2408 • International FAX (636)272-7546 • (800)-325-6152
Parts Department (800)-424- TRUE • Parts Department FAX# (636)-272-9471
G D M -26 - H C~TS L 01
GDM-69-HC-LD
G D M - 4 9 - H C~T SL01
Question and Answer IconNeed help?

Do you have a question about the True GDM and is the answer not in the manual?

Summary

Safety Information

Refrigerant Safety & Warning Information

Safety precautions for refrigerants and associated risks.

Basic Safety & Warning Precautions

General safety guidelines for operation, maintenance, and cleaning.

Cabinet Disposal Warning

Hazards of child entrapment and proper disposal procedures.

Proper Disposal of the Cabinet

Steps for safely disposing of old refrigerators and freezers.

Prior to Installation

Ownership

Importance of proper installation and checking for damage.

Cabinet Specification

Unit is rated for open food storage.

Cabinet Location

Guidelines for ambient temperature, location, and electrical requirements.

Notice to Customer

Warranty limitations for product loss and pre-usage testing.

Installation

Wiring Instruction Advisement

Advises hiring a licensed electrician for wiring.

Wire Gauge Chart

Table showing wire gauge recommendations based on distance and load.

Uncrating

Step-by-step guide for removing packaging and shipping brackets.

Installing Leveling Legs

Procedure for attaching and adjusting leveling legs.

Sealing the Cabinet to the Floor

Instructions for sealing the cabinet base to the floor using sealant.

Electrical Installation & Safety

Guidelines on using adapter plugs, extension cords, and proper grounding.

Cabinet Setup

Standard Accessories

Information on included standard accessories.

Shelf Installation

Step-by-step guide for installing shelf clips and shelves.

Shelf Adjustment

Information on adjusting shelving for customer application.

G4 SM-23 RGS Shelf Bracket Assembly

Diagram and details of the G4SM-23RGS shelf bracket assembly.

Installing Shelves (GDM-30 only)

Specific instructions for installing shelves on GDM-30 models.

Cabinet Operation

Startup

Procedures for starting up the unit and initial recommendations.

Temperature Control & Light Switch Location

Location of controls and how to adjust temperature and lights.

General Sequence of Operation

Explanation of the unit's operational sequence, including defrost cycles.

Maintenance, Care & Cleaning

Condenser Coil Cleaning

Detailed steps for cleaning the condenser coil.

Important Warranty Information

Note that condenser cleaning is not covered by warranty.

Stainless Steel Care & Cleaning

Guidelines for cleaning and maintaining stainless steel surfaces.

8 Tips to Help Prevent Rust on Stainless Steel

Recommendations for preventing rust on stainless steel.

Cabinet Adjustments, Servicing & Component Replacement

Servicing & Replacing Components

Guidance on replacing parts with OEM components and using licensed providers.

Slide Door Operation - Door Removal

Instructions for removing and reinstalling slide doors.

Slide Door Operation - Door Adjustment

How to adjust slide doors to eliminate gaps or openings.

Slide Door Operation - Hold-Open Feature

Explanation of the hold-open feature for doors.

Warranty Information

Three-Year Parts & Labor Warranty

Details of the standard warranty coverage for parts and labor.

Additional Compressor Warranty

Extended warranty coverage for HFC and Hydrocarbon compressors.

404 a;134 a;Hydrocarbon Compressor Warranty

Specific warranty conditions for different refrigerant types.

Warranty Claims

Procedures and required information for submitting warranty claims.

What is NOT Covered by this Warranty

Exclusions from warranty coverage, including consequential damages and misuse.

Overview

This document is an installation manual for True Manufacturing Co., Inc.'s GDM Freezer/Refrigerator models, providing comprehensive instructions for setup, operation, and maintenance.

Function Description:

The True GDM Freezer/Refrigerator is a commercial refrigeration unit designed to maintain optimal temperatures for food storage. It is built for durability and trouble-free operation, ensuring products are kept cool or frozen as required. The manual emphasizes proper installation by trained professionals to ensure the unit's longevity and to validate the warranty. These units are rated for open food storage and are designed for indoor use, not suitable for outdoor environments or areas where pressure washers or hoses might be used.

Important Technical Specifications:

The manual outlines various clearances required for different GDM models to ensure proper ventilation and operation. For instance, the GDM-05/05F requires 12" (304.8 mm) open space at the top, 1" (25.4 mm) on the sides, and 1" (25.4 mm) at the back. Other models, like the GDM-10/12/10-58, require 1" (25.4 mm) at the top, 0" on the sides, and 1" (25.4 mm) at the back. GDM Freezers generally require 12" (304.8 mm) open space at the top and 3" (76.2 mm) at the back. These units are tested to IEC EN 60335-2-89 Climate Class 5 (109°F/43°C, 40% relative humidity) for safety and EN 23953-2:2015 Climate Class 3 (77°F/25°C, 55% relative humidity) for performance. Ambient temperatures for proper operation should not be less than 60°F (15.5°C).

Electrical specifications highlight the use of NEMA plug configurations (5-15R, 14-20R, 5-20R, 6-15R) for 115V and 230V systems, with a strict warning against using adapter plugs or extension cords, which will void the warranty. The unit must be plugged into its own dedicated electrical circuit. The shelf weight capacity is 47lb/ft² (230kg/m²). Refrigerant types can include Hydrocarbon (R290), R404A, or R134A, with specific warnings regarding handling flammable refrigerants and the need for trained service personnel for repairs.

Usage Features:

The GDM Freezer/Refrigerator is designed for straightforward use. Upon initial setup, the unit should be run empty for 24 hours to verify proper operation before loading products. The compressor is ready to operate when plugged in. Temperature control and light switch locations vary by model; most have the light switch on the right side of the ceiling, next to the temperature control, or integrated into an electronic temperature control with a digital display. Mechanical or electronic temperature controls without digital displays are typically found inside the top right ceiling or back wall.

The manual details the general sequence of operation for both refrigerator and freezer cabinets, including how interior lights illuminate, electronic controls activate, and the compressor/evaporator fans start (potentially with a short delay). Defrost cycles are initiated by a timer or electronic control to prevent frost and ice buildup. Refrigerators with mechanical controls defrost during every compressor off-cycle, while freezers with mechanical controls defrost by time initiation. Some models (TFM, TDC, THDC, TMW) require manual defrost. The electronic control displays "def" during defrost.

Slide door operation includes instructions for removal and adjustment. The "hold-open" feature allows the door to remain in an open position, which can be engaged by latching the door in the open position from the back side of the door (notch in track).

Maintenance Features:

Routine maintenance is crucial for the efficient and successful operation of the unit. Key maintenance tasks include:

  • Condenser Coil Cleaning: This is a critical task that should be performed every 30 days or as needed. Tools required include a 1/4" nut driver, 3/8" nut driver, stiff bristle brush, tank of compressed air, vacuum cleaner, flashlight, and eye protection. The process involves disconnecting power, removing the front louvered grill, brushing accumulated dirt from the coil fins, and vacuuming the area. If the view through the coil is still blocked, the condensing unit may need to be carefully slid out for a more thorough cleaning with compressed air or CO2. The manual explicitly states that condenser coil cleaning is NOT covered by warranty.
  • Stainless Steel Care & Cleaning: The manual provides detailed instructions for cleaning stainless steel surfaces to prevent corrosion. It warns against using steel wool, abrasive, or chlorine-based products. Instead, it recommends using non-abrasive tools like soft cloths and plastic scouring pads, cleaning along polishing lines, and using alkaline, alkaline-chlorinated, or non-chloride cleaners. Prompt rinsing and drying are essential, especially after using chlorinated cleaners. The use of hydrochloric acid (muriatic acid) is strictly prohibited. Water treatment to soften hard water and remove corrosive elements is also suggested. Regular restoration and passivation of stainless steel are recommended to maintain its protective chromium oxide layer.
  • Component Replacement: Any servicing or replacement of components should be done with OEM (original equipment manufacturer) parts by a licensed service provider to minimize risks and ensure safety. Before any repairs or cleaning, the unit must be unplugged, as setting temperature controls to "0" or powering off an electronic control may not remove power from all components.
  • Cabinet Adjustments: The cabinet must be level and properly supported. Leveling legs or castors are installed and adjusted to ensure the cabinet is stable and level, which is critical for effective condensate removal and door operation. For models with a center leveling screw, castor, or leg, it must make full contact with the floor after leveling. Sealing the cabinet to the floor with NSF-approved sealants is recommended, especially for asphalt floors, to protect against chemical attack.

The manual also includes contact information for warranty and technical support in North America, Mexico, Latin America, UK, Ireland, Middle East, Africa, India, European Union, Commonwealth of Independent States, and Australia.

True GDM Specifications

General IconGeneral
BrandTrue
ModelGDM
CategoryCold Pan
LanguageEnglish

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