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True GDM-49 - User Manual

True GDM-49
35 pages
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TABLE OF CONTENTS
Safety Information
Safety Precautions 1
GDM Do’s and Don’ts 2
Proper Disposal 3
Connecting Electricity 4
Adapter Plugs 4
Installation / Operation Instructions
Ownership 5
Required Tools 5
Uncrating 5
Leveling Cabinet 6
Installation of Optional Leg/Castors 7
Installing GDM-10 & GDM-12 8
Slide Door Operation Instructions 9
Wire Gauge Chart 10
Sealing Cabinet to Floor & Electrical Inst. 11
Start-up 12
LAE Freezer Temperature Control 13-21
Temperature Control Adjustment 22
Shelving Installation/Operation & Light Switches 23
Installing Trueflex Bottle Organizers 24
Grasslin Defrost Timer (Freezer Units Only) 25
Field Troubleshooting (Freezer Units Only) 26-27
Light Cover Install for GDM-10F & GDM-12F 28
Maintenance, Care & Cleaning
Cleaning Condenser Coil 29-30
Stainless Steel Equipment Care & Cleaning 31-32
Light Bulb Replacement 32
Warranty (U.S.A. & CANADA ONLY!) 33
INSTALLATION MANUAL FOR GDM FREEZER /
REFRIGERATOR (SWING AND SLIDE DOOR)
GDM (GLASS DOOR MERCHANDISERS)
FREEZER / REFRIGERATOR
SWING & SLIDE DOOR
TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152
Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471
CONGRATULATIONS!
You have just purchased the finest commercial
refrigerator available. You can expect many years of
trouble-free operation.
#897005 • 3/13 RD
GDM-23
GDM-69
GDM-49
®
GDM
®
is a trademark of True Manufacturing Company.

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Questions and Answers

  • M
    Monica RossJul 26, 2025
    What to do if True Merchandiser compressor runs but doesn't refrigerate?
    • E
      Emily PooleJul 26, 2025
      If your True Merchandiser's compressor is running but not refrigerating, check the refrigerant charge, suction pressure, and discharge pressure. If the suction pressure is high and the evaporator and condenser are working correctly, check the compressor amperage draw.
  • K
    Kathryn Franco PhDAug 7, 2025
    Why does my True Merchandiser compressor start but trip the overload protector?
    • L
      Lauren HarperAug 7, 2025
      If the motor compressor in your True Merchandiser starts but repeatedly trips the overload protector, begin by checking the compressor's suction and discharge pressures while it's running. Also, check the line voltage at the motor terminals during operation and verify the amperage draw. If all operating conditions, voltage, and amperage are within normal limits, the motor protector itself may be defective and should be replaced. However, if the compressor runs excessively hot or the amperage draw is too high, it may indicate internal damage, requiring compressor replacement.
  • R
    Robert AvilaAug 13, 2025
    How to fix a True Merchandiser coil defrost heater trip?
    • J
      James LyonsAug 13, 2025
      If the coil defrost heater in your True Merchandiser is tripping, use an ohmmeter to check the heater for continuity. If the heater is defective, cut the bale wires holding it to the coil, remove the old heater, and replace it with a new one using the provided bale wires.
  • R
    Ryan ReevesSep 10, 2025
    How to resolve a True Merchandiser drain tube heater trip?
    • N
      natalie20Sep 12, 2025
      If the drain tube heater in your True Merchandiser is tripping, use an ohmmeter to check the heater. If it's defective, disconnect the drain tube from the rigid plastic drain, bend the evaporator drain pan tabs to expose the flexible heater, pull the heater out of the plastic drain tube, and replace it. Then, connect the heater to the electrical circuit in the evaporator compartment.
  • B
    Brian SantosOct 31, 2025
    How to troubleshoot a True Merchandiser compressor that won't run?
    • F
      freemannathanielOct 31, 2025
      If the compressor on your True Merchandiser isn't running, start by checking for voltage at the compressor terminals. If there's no voltage, trace the wiring from the compressor back to the power supply to find any breaks in the circuit. If voltage is present but the compressor still doesn't run, measure the voltage at the terminals while trying to start the compressor. If it's below 90% of the nameplate voltage, inadequate torque might be the issue. Inspect wire sizes, connections, and the power supply. For single-phase compressors, a faulty capacitor or relay could be the cause; check the relay for damage. If the correct voltage is available but no current is drawn, disconnect all wires and check the motor windings for continuity. Also, check for a ground between the common terminal and ...

Summary

Safety Information

Safety Precautions

Essential guidelines for safe operation and handling of the unit.

Disposal, Entrapment, and Cord Safety

Instructions for safe unit disposal, preventing child entrapment, and cord usage warnings.

Electrical Safety Practices

Critical information on safe electrical connections and adapter plug usage.

Installation and Operation

Electrical Connections and Wiring

Essential electrical hookup, voltage check, and sealing procedures.

LAE Electronic Control System

Changing the Set Point

Guide on how to adjust the temperature set point for compressor shut-off.

Maintenance, Care & Cleaning

Cleaning the Condenser Coil

Detailed instructions for cleaning the condenser coil for optimal unit performance.

Warranty Information

Warranty Claims and Exclusions

Instructions for submitting warranty claims and understanding coverage limitations.

True GDM-49 Specifications

General IconGeneral
CategoryMerchandiser
ModelGDM-49
Doors2
Capacity49 cu. ft.
Shelves8
Temperature Range33°F to 38°F
RefrigerantR290
Voltage115V
Door TypeGlass

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