5-8 Model 3786 Ultrafine Water-based Condensation Particle Counter
Returning the UWCPC for Service
Before returning the UWCPC to TSI for service, call TSI at 1-800-
861-7919 (USA) or 001 (651) 490-3838 for specific return
instructions. Or you can fill out our on-line RMA form at
www.tsi.com. Customer Service will need the following information
when you call or use the on-line form:
• The instrument model number
• The instrument serial number
• A purchase order number (unless under warranty)
• A billing address
• A shipping address
Use the original packing material to return the instrument to TSI. If
you no longer have the original packing material, seal off any ports
to prevent debris from entering the instrument and ensure that the
indicator lights and the connectors on the instrument front and
back panels are protected when shipping. If you have any concerns
regarding shipping the instrument, contact TSI for assistance.
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