7-1
C H A P T E R 7
Contacting Customer
Service
This chapter gives directions for contacting people at TSI Incorporated for
technical information and directions for returning the AeroTrak
®
Portable
Airborne Particle Counter for service.
Technic a l Contac t s
If you have any difficulty setting up or operating the AeroTrak
®
Portable Airborne Particle Counter, or if you have technical or
application questions about this system, contact an applications
engineer at TSI Incorporated, 1-800-874-2811 (USA) or (651) 490-
2811 or e-mail technical.service@tsi.com.
If the AeroTrak
®
Portable Airborne Particle Counter, does not operate
properly, or if you are returning the instrument for service, visit our
website at http://rma.tsi.com, or contact TSI Customer Service at
1-800-874-2811 (USA) or (651) 490-2811.
International Contacts
Service
TSI Instruments Singapore Pte Ltd
150 Kampong Ampat
#05-05 KA Centre
Singapore 368324
Telephone: +65 6595-6388
Fax: +65 6595-6399
E-mail: tsi-singapore@tsi.com
TSI Instrument (Beijing) Co., Ltd.
Unit 1201, Pan-Pacific Plaza
No. 12 A, Zhongguancun South Avenue
Haidian District, Beijing, 100181
CHINA
Telephone: +86-10-8219 7688
Fax: +86-10-8219 7699
E-mail: tsibeijing@tsi.com
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