TSI Instruments PORTACOUNT 8040 - Page 88

86 Chapter 8
Symptom
Possible Causes
Solution
If FitPro Ultra
software running
on a device (i.e.,
computer or
tablet) loses
communication to
the PortaCount Fit
Tester while using
USB HUB
(804004) or USB
Extender Cable
(804005)
USB connectivity issue
Option 1
Unplug the affected USB
cable from the USB HUB
for 3 seconds, plug it
back in and reconnect
FitPro Ultra software from
your device to
PortaCount Fit Tester.
Option 2
Unplug the USB HUB
from the Computer for
3 seconds, plug it back in
and reconnect to FitPro
Ultra software to all
PortaCount Fit Testers in
use. DO NOT unplug the
USB HUB if you have
other PortaCount Fit
Testers running fit tests;
otherwise, your fit tests
will be terminated.