Turtle Beach Stealth 600 Gen 2

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Stealth 600 Gen 2 USB For Xbox - Frequently Asked Questions (FAQ)

Stealth 600 Gen 2 USB For Xbox - No Mic Audio

The Stealth 600 Gen 2 USB For Xbox has a flip-to-mute mic. To use the mic, gently push ("flip") the mic

forwards. You will hear a tone (low high) when the mic is unmuted. When the mic is fully flipped

forwards, it will "lock" into position. To mute the mic, just flip the mic back the other way. You will hear

a tone (high low) when the mic is muted.

If other players are unable to hear you in Xbox Live/Party chat, or in an in-game chat on your Xbox

console, please check the following.

1. The Headset/Transmitter Are Paired/Headset Is Detected By Console

The headset and transmitter need to be paired in order to be used for game and chat audio. If the

headset and transmitter are not paired, you will likely not be able to hear the incoming game/chat

audio, or be heard clearly in chat.

To verify that the headset and transmitter are successfully paired to each other:

 Make sure the transmitter is plugged in to the console, and the headset is powered on. Then,

look at the LEDs on the headset and transmitter. Both should be solid green.

If the transmitter or headset LEDs are double-blinking green, the headset and transmitter are likely not

paired, and the pairing process will need to be performed again. To do so:

1. Connect the transmitter to the USB port on the Xbox console.

2. Press and hold the power button to power the headset on.

3. Wait for the headset and transmitter to pair. When the headset and transmitter are successfully

paired, the LEDs on both will turn solid green.

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Summary

Headset Pairing and Console Detection

Checking Pairing Status and Re-pairing

Verify headset/transmitter pairing via LED status and perform the pairing process if needed.

Verifying Console Recognition

Ensure the Xbox console recognizes the headset by checking the 'Devices & Accessories' list.

Microphone Functionality Tests

Testing Mic Input in Party Chat

Start a party chat and observe if the mic icon lights up when speaking into the headset.

Recording and Playing Back a Test Message

Record a voice message via the Xbox interface and play it back to test microphone clarity.

Power Cycle and Re-pairing Procedure

Performing a Power Cycle and Re-pairing

Restart the headset and console by power cycling and then re-pair the headset and transmitter.

Headset Charging and Battery Management

Charging and Battery Life Details

Details on headset battery life, charging duration, and auto-shutdown features to conserve power.

LED Indicators and Headset Storage

Explains headset LED behavior during charging and provides guidelines for storing the headset.

Headset Compatibility

Platform Compatibility

Lists compatible Xbox consoles, including Xbox One and Series X|S.

Bluetooth Compatibility

Confirms the headset does not offer Bluetooth compatibility or pairing with enabled devices.

Headset Features and Adjustments

Charging and USB Wall Adapter Usage

Addresses charging the headset while in use and using a USB wall adapter for charging.

Independent Game and Chat Volume Controls

Explains that separate volume dials control game and chat audio levels independently.

Mic Monitor Feature Explanation

Describes the Mic Monitor feature, allowing users to hear their own voice through the headset.

Adjusting Mic Monitor Level

Details how to adjust the Mic Monitor volume using the Turtle Beach Audio Hub software.

Lower Dial Functionality Clarification

Clarifies that the lower dial adjusts Mic Monitor volume, not outbound mic volume.

Troubleshooting Common Issues

Abnormal Headset Sound Issues

Addresses abnormal headset sounds by checking the Superhuman Hearing (SHH) feature.

Headset Auto-Shutdown Behavior

Explains the headset's auto-shutdown feature when no audio is played and how to avoid it.