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Turtle Beach Stealth 700 Gen 2 MAX - User Manual

Turtle Beach Stealth 700 Gen 2 MAX
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Stealth 700 Gen 2 MAX for Xbox – Troubleshoong Guide
Quesons? Contact Support: hps://support.turtlebeach.com/s/contactsupport
Stealth 700 Gen 2 MAX for Xbox
TABLE OF CONTENTS
Frequently Asked Quesons
Features And Controls
Charging
Mulplaorm Compability
Turtle Beach Audio Hub
Bluetooth/Mobile Setup
Nintendo Switch Setup
USB Setup (For PC, PlayStaon)
Xbox Setup/Pairing
Manual Pairing Process (Troubleshoong)
No Mic Audio (Troubleshoong)
No Power/LED Doesn’t Light Up (Troubleshoong)
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Summary

Frequently Asked Questions

Device Compatibility Overview

Lists consoles/devices the headset can be used with, including Xbox, PlayStation, PC, Mac, and Nintendo Switch.

Initial Headset Setup Guide

Provides step-by-step instructions for setting up the headset with Xbox, PlayStation, Nintendo Switch, and Bluetooth devices.

Charging and Battery Information

Charging Options and Best Practices

Recommends regular charging and confirms charging via USB wall adapter is possible.

Expected Battery Life

States the headset offers 40 hours of battery life and needs recharging after use.

Core Headset Features

Xbox Console Pairing Requirement

Confirms pairing is necessary for Xbox consoles and explains transmitter modes for Xbox/USB.

Microphone Muting Functionality

Explains the flip-to-mute mic feature and the tones indicating mute/unmute status.

Troubleshooting Common Issues

Resolving Abnormal Audio Problems

Suggests checking Superhuman Hearing settings and contacting support if issues persist.

Understanding Automatic Headset Shutdown

Explains the auto-shutdown feature conserves battery and suggests playing background audio to avoid it.

Headset Features and Controls

Upper Volume Dial Functionality

Details the Upper Volume Dial's function for master audio control.

Lower Volume Dial Function (Xbox Mode)

Explains the Lower Volume Dial's function for chat volume in Xbox Mode.

Lower Volume Dial Function (USB Mode)

Explains the Lower Volume Dial's function for mic monitoring in USB Mode.

Mode Button Functionality

Describes the MODE Button's default function for Superhuman Hearing and its re-mapping capability.

Power Button Operation

Explains how to use the Power Button to turn the headset on and off.

Bluetooth Multi-Function Button Operations

Bluetooth Pairing and Media Controls

Explains how to use the Bluetooth button for pairing and media/call controls.

Headset LED Status Indicators

Introduces the LED indications for headset status like pairing, charging, and battery level.

Transmitter LED Status Indicators

Transmitter LED Meanings

Details the LED indications on the transmitter for pairing and mic mute status.

Microphone Mute Functionality

Mic Mute Mechanism and Tones

Describes the mic's location and flip-to-mute functionality with tone indicators.

Charging and Long-Term Storage

Headset Storage Recommendations

Provides instructions on charging the headset before storage and temperature limits.

Multiplatform Connectivity Options

Xbox Mode Connectivity

Details headset usage in Xbox mode with compatible consoles.

USB Mode Connectivity

Details headset usage in USB mode with PC, Mac, PS4/PS5, and docked Nintendo Switch.

Control Mapping Across Modes

Explains how headset controls function differently in Xbox vs. USB modes.

Turtle Beach Audio Hub Software

Desktop Version for Firmware Updates

Explains the desktop Audio Hub is for firmware updates and provides download instructions.

Mobile Version for Customization

Explains the mobile Audio Hub for customizing settings and controls via Bluetooth.

Mobile App Home Page Overview

Describes the initial view of the mobile Audio Hub app, showing battery level and customization options.

Audio Hub Feature Customization

Game Volume and Superhuman Hearing

Controls game volume and toggles/adjusts Superhuman Hearing for audio cues.

Mic Monitor and Chat Boost Features

Adjusts Mic Monitor for voice feedback and Chat Boost for clearer chat.

Game Preset Selection

Allows choosing EQ presets or creating custom ones for audio.

Advanced Game Preset Options

Creating Custom EQ Presets

Explains how to edit custom EQ presets by adjusting treble, bass, and dialog levels.

Audio Hub Second Screen Controls

Mappable Controls Overview

Details the mappable features including the lower volume wheel and Mode button.

Wheel Function Mapping Options

Lists features assignable to the wheel in Xbox and USB modes, noting limitations.

Mode Button Function Mapping Options

Lists features assignable to the Mode button, including Superhuman Hearing and Game Preset.

Additional Audio Hub Settings

Mic Noise Gate and Voice Prompts

Adjusts mic sensitivity and controls the volume of voice prompts.

Tone Levels and Information Screen

Controls indication tone volume and displays firmware/app version information.

Bluetooth and Mobile Device Setup

Pairing Headset to Bluetooth Devices

Step-by-step guide to pair the headset with a Bluetooth-enabled device.

Bluetooth Media and Call Control Functions

Details how to use the Bluetooth button for media playback and call management.

Nintendo Switch Docked Mode Setup

USB Transmitter Connection for Docked Switch

Instructions for using the headset with a Nintendo Switch in docked mode via USB transmitter.

Nintendo Switch Handheld Mode Setup

Bluetooth Pairing for Game Audio

Instructions for pairing headset with Switch in handheld mode via Bluetooth for game audio only.

USB Setup for PC and PlayStation Platforms

Connecting to USB Platforms

Steps to set up the headset using the USB transmitter for PC, PlayStation, or docked Nintendo Switch.

Xbox Console Setup and Pairing

Connecting and Pairing to Xbox Console

Steps to set up and pair the headset with an Xbox console using the transmitter.

Configuring Xbox Surround Sound

Instructions to enable Windows Sonic for Headphones on Xbox for surround sound.

Manual Pairing Process Troubleshooting

Re-pairing Headset and Transmitter

Guides on how to manually re-pair the headset and transmitter if LEDs indicate a problem.

No Mic Audio Troubleshooting (Xbox Mode)

Verifying Pairing and Console Mode

Confirms headset/transmitter pairing and transmitter mode for proper mic function.

Checking Console Device Recognition

How to verify if the Xbox console detects the headset in its device list.

Xbox Party Chat and Recording Tests

Tests mic functionality via Xbox party chat and voice recording.

Bluetooth Call Mic Test

Tests mic functionality by making a call on a Bluetooth-enabled smartphone.

Power Cycle and USB Mode Troubleshooting

Performing Headset;Console Power Cycle

Step-by-step guide to power cycle the headset and console to resolve issues.

USB Mode Pairing and Settings Verification

Verifies headset/transmitter pairing and settings for USB mode operation.

Platform and Game Audio Settings Check

Guides on checking default audio device and game settings for PC/PlayStation.

USB Mode Recording Test

Suggests using recording tools to test mic clarity on PC or console.

USB Mode Bluetooth Call Test

Tests mic functionality by making a call on a Bluetooth-enabled smartphone.

No Power or LED Indicator Troubleshooting

Bootloader Reset and Firmware Reinstallation

Step-by-step guide to reset and reinstall firmware for unresponsive headsets.

Summary

Frequently Asked Questions

Device Compatibility Overview

Lists consoles/devices the headset can be used with, including Xbox, PlayStation, PC, Mac, and Nintendo Switch.

Initial Headset Setup Guide

Provides step-by-step instructions for setting up the headset with Xbox, PlayStation, Nintendo Switch, and Bluetooth devices.

Charging and Battery Information

Charging Options and Best Practices

Recommends regular charging and confirms charging via USB wall adapter is possible.

Expected Battery Life

States the headset offers 40 hours of battery life and needs recharging after use.

Core Headset Features

Xbox Console Pairing Requirement

Confirms pairing is necessary for Xbox consoles and explains transmitter modes for Xbox/USB.

Microphone Muting Functionality

Explains the flip-to-mute mic feature and the tones indicating mute/unmute status.

Troubleshooting Common Issues

Resolving Abnormal Audio Problems

Suggests checking Superhuman Hearing settings and contacting support if issues persist.

Understanding Automatic Headset Shutdown

Explains the auto-shutdown feature conserves battery and suggests playing background audio to avoid it.

Headset Features and Controls

Upper Volume Dial Functionality

Details the Upper Volume Dial's function for master audio control.

Lower Volume Dial Function (Xbox Mode)

Explains the Lower Volume Dial's function for chat volume in Xbox Mode.

Lower Volume Dial Function (USB Mode)

Explains the Lower Volume Dial's function for mic monitoring in USB Mode.

Mode Button Functionality

Describes the MODE Button's default function for Superhuman Hearing and its re-mapping capability.

Power Button Operation

Explains how to use the Power Button to turn the headset on and off.

Bluetooth Multi-Function Button Operations

Bluetooth Pairing and Media Controls

Explains how to use the Bluetooth button for pairing and media/call controls.

Headset LED Status Indicators

Introduces the LED indications for headset status like pairing, charging, and battery level.

Transmitter LED Status Indicators

Transmitter LED Meanings

Details the LED indications on the transmitter for pairing and mic mute status.

Microphone Mute Functionality

Mic Mute Mechanism and Tones

Describes the mic's location and flip-to-mute functionality with tone indicators.

Charging and Long-Term Storage

Headset Storage Recommendations

Provides instructions on charging the headset before storage and temperature limits.

Multiplatform Connectivity Options

Xbox Mode Connectivity

Details headset usage in Xbox mode with compatible consoles.

USB Mode Connectivity

Details headset usage in USB mode with PC, Mac, PS4/PS5, and docked Nintendo Switch.

Control Mapping Across Modes

Explains how headset controls function differently in Xbox vs. USB modes.

Turtle Beach Audio Hub Software

Desktop Version for Firmware Updates

Explains the desktop Audio Hub is for firmware updates and provides download instructions.

Mobile Version for Customization

Explains the mobile Audio Hub for customizing settings and controls via Bluetooth.

Mobile App Home Page Overview

Describes the initial view of the mobile Audio Hub app, showing battery level and customization options.

Audio Hub Feature Customization

Game Volume and Superhuman Hearing

Controls game volume and toggles/adjusts Superhuman Hearing for audio cues.

Mic Monitor and Chat Boost Features

Adjusts Mic Monitor for voice feedback and Chat Boost for clearer chat.

Game Preset Selection

Allows choosing EQ presets or creating custom ones for audio.

Advanced Game Preset Options

Creating Custom EQ Presets

Explains how to edit custom EQ presets by adjusting treble, bass, and dialog levels.

Audio Hub Second Screen Controls

Mappable Controls Overview

Details the mappable features including the lower volume wheel and Mode button.

Wheel Function Mapping Options

Lists features assignable to the wheel in Xbox and USB modes, noting limitations.

Mode Button Function Mapping Options

Lists features assignable to the Mode button, including Superhuman Hearing and Game Preset.

Additional Audio Hub Settings

Mic Noise Gate and Voice Prompts

Adjusts mic sensitivity and controls the volume of voice prompts.

Tone Levels and Information Screen

Controls indication tone volume and displays firmware/app version information.

Bluetooth and Mobile Device Setup

Pairing Headset to Bluetooth Devices

Step-by-step guide to pair the headset with a Bluetooth-enabled device.

Bluetooth Media and Call Control Functions

Details how to use the Bluetooth button for media playback and call management.

Nintendo Switch Docked Mode Setup

USB Transmitter Connection for Docked Switch

Instructions for using the headset with a Nintendo Switch in docked mode via USB transmitter.

Nintendo Switch Handheld Mode Setup

Bluetooth Pairing for Game Audio

Instructions for pairing headset with Switch in handheld mode via Bluetooth for game audio only.

USB Setup for PC and PlayStation Platforms

Connecting to USB Platforms

Steps to set up the headset using the USB transmitter for PC, PlayStation, or docked Nintendo Switch.

Xbox Console Setup and Pairing

Connecting and Pairing to Xbox Console

Steps to set up and pair the headset with an Xbox console using the transmitter.

Configuring Xbox Surround Sound

Instructions to enable Windows Sonic for Headphones on Xbox for surround sound.

Manual Pairing Process Troubleshooting

Re-pairing Headset and Transmitter

Guides on how to manually re-pair the headset and transmitter if LEDs indicate a problem.

No Mic Audio Troubleshooting (Xbox Mode)

Verifying Pairing and Console Mode

Confirms headset/transmitter pairing and transmitter mode for proper mic function.

Checking Console Device Recognition

How to verify if the Xbox console detects the headset in its device list.

Xbox Party Chat and Recording Tests

Tests mic functionality via Xbox party chat and voice recording.

Bluetooth Call Mic Test

Tests mic functionality by making a call on a Bluetooth-enabled smartphone.

Power Cycle and USB Mode Troubleshooting

Performing Headset;Console Power Cycle

Step-by-step guide to power cycle the headset and console to resolve issues.

USB Mode Pairing and Settings Verification

Verifies headset/transmitter pairing and settings for USB mode operation.

Platform and Game Audio Settings Check

Guides on checking default audio device and game settings for PC/PlayStation.

USB Mode Recording Test

Suggests using recording tools to test mic clarity on PC or console.

USB Mode Bluetooth Call Test

Tests mic functionality by making a call on a Bluetooth-enabled smartphone.

No Power or LED Indicator Troubleshooting

Bootloader Reset and Firmware Reinstallation

Step-by-step guide to reset and reinstall firmware for unresponsive headsets.

Overview

The Turtle Beach Stealth 700 Gen 2 MAX for Xbox is a versatile wireless gaming headset designed for multi-platform compatibility and enhanced audio experiences. This headset offers a range of features for both gaming and general use, with a focus on sound quality, communication, and user convenience.

Function Description:

The Stealth 700 Gen 2 MAX serves as a primary audio output and input device for various gaming consoles and computers. It connects wirelessly via a USB-A transmitter, which features a switch to toggle between "Xbox Mode" and "USB Mode" for different platforms. In Xbox Mode, it is compatible with Xbox One and Xbox Series X|S consoles, providing both game and chat audio. In USB Mode, it works with PlayStation consoles (PS4, PS5), Windows PCs, Mac computers, and Nintendo Switch (when docked) for game and chat audio. Additionally, the headset supports Bluetooth connectivity, allowing it to pair with Bluetooth-enabled devices like smartphones for calls and music, and with the Nintendo Switch in handheld mode for game audio only. The headset integrates a flip-to-mute microphone for clear communication during gameplay and calls.

Usage Features:

The headset is designed for ease of use across its supported platforms.

  • Multi-Platform Connectivity: The USB-A transmitter's switch allows seamless transition between Xbox and USB modes. For Xbox consoles, the transmitter is set to Xbox mode and plugged into the console, then the headset is powered on to pair. For PlayStation, PC, and docked Nintendo Switch, the transmitter is set to USB mode and plugged into the respective device, followed by powering on the headset for pairing.
  • Bluetooth Functionality: The headset can be paired with Bluetooth devices by holding down the Bluetooth button until a "Bluetooth Pairing" prompt plays, then selecting the headset from the device's Bluetooth settings. This enables listening to music or taking calls while gaming.
  • Audio Controls: The headset features two dials on the left earcup. The Upper Volume Dial controls the Master/Overall (Game + Chat) volume. The Lower Volume Dial's function changes based on the transmitter's mode: in Xbox Mode, it controls Chat Volume; in USB Mode, it controls Variable Mic Monitoring.
  • Mic Monitoring: This feature, controlled by the Lower Volume Dial in USB mode, allows users to hear their own voice through the headset when speaking into the mic. This helps prevent inadvertently yelling during intense gaming sessions. The Mic Monitoring volume slider adjusts how loud the user hears themselves, without affecting how loud other players hear them.
  • Flip-to-Mute Microphone: The microphone is located on the front of the left earcup and can be "flipped" forward to unmute (indicated by a low-high tone) or backward to mute (indicated by a high-low tone).
  • MODE Button: Located below the Lower Volume Dial, the MODE button defaults to engaging and disengaging the Superhuman Hearing feature. This button can be re-mapped via the Turtle Beach Audio Hub to control other features like Game Preset, Mic Noise Gate, or Chat Boost.
  • Superhuman Hearing: This situational feature, toggled by the MODE button, is designed to enhance quiet audio cues such as enemy footsteps and weapon reloads, providing a competitive edge in gaming. It is recommended for situational use rather than constant engagement.
  • Game Presets: Users can select from four standard EQ presets (Signature Sound, Bass Boost, Bass + Treble Boost, or Vocal Boost) or create custom presets via the mobile Audio Hub to tailor their audio experience. Custom presets allow adjustment of Game Treble Level, Game Bass Level, and Game Dialog Level.
  • Chat Boost: This feature, also toggled by the MODE button, temporarily adjusts incoming chat audio volume in response to changes in game audio volume, ensuring teammates remain audible even during loud game moments.
  • Mic Noise Gate: Accessible through the Audio Hub, this feature adjusts the microphone's sensitivity to ensure that only the user's voice is picked up, minimizing background noise.
  • Voice Prompts and Tones Levels: The Audio Hub allows users to control the volume of voice prompts (e.g., "Bluetooth Pairing") and indication tones (e.g., mic mute/unmute tones) played through the headset.
  • Auto-Shutdown Feature: To conserve battery life, the headset automatically powers off after 10 consecutive minutes of no audio playback. This feature is fixed and cannot be adjusted. Playing background music or game soundtracks can prevent the auto-shutdown, as the headset will detect audio. Mic input alone does not prevent auto-shutdown.
  • Surround Sound (Xbox Only): For Xbox users, surround sound can be enabled by setting the Headset Format to "Windows Sonic for Headphones" in the console's audio settings.
  • LED Indications: Both the headset and transmitter have LED indicators that display pairing status (solid green for paired, double-blink green for not paired, fast-blinking white for Bluetooth pairing, solid white for Bluetooth paired), charge status (solid red for charging, breathing green for battery full while charging and powered on, breathing red for battery low), and mic mute status (transmitter breathing red when mic is muted).

Maintenance Features:

  • Charging: The headset offers approximately 40 hours of rechargeable battery life. It can be charged via a USB port on a console or a USB Wall Adapter. Regular charging between uses is recommended.
  • Firmware Updates: The Turtle Beach Audio Hub (desktop version) is used to update the headset's and transmitter's firmware. This process involves connecting the transmitter (in USB mode) and then the headset to separate free USB ports on a computer running the Audio Hub.
  • Customization and Settings: The mobile version of the Turtle Beach Audio Hub allows users to personalize and adjust various settings and controls, including EQ presets, Mic Monitor volume, Superhuman Hearing levels, and button re-mapping. This requires pairing the headset to a mobile device via Bluetooth.
  • Storage: To maintain battery health, the headset should be fully charged before storing it for extended periods (longer than 3 months). It should not be stored in temperatures above 113°F/45°C.
  • Troubleshooting Support: The manual provides detailed troubleshooting steps for common issues such as abnormal audio, headset shutting off, and no mic audio. For persistent problems, users are directed to contact Turtle Beach support. This includes a "Manual Pairing Process" for re-pairing the headset and transmitter if they become unpaired, a "Power Cycle Headset/Console" procedure, and various mic tests (Party Test, Record a Test Message, Bluetooth Test Call). There are also specific troubleshooting steps for "No Power/LED Doesn't Light Up," which involves a full Bootloader Reset using the Audio Hub.

Turtle Beach Stealth 700 Gen 2 MAX Specifications

General IconGeneral
Connection TypeWireless
MicrophoneFlip-to-mute
Surround SoundDTS Headphone:X
BluetoothYes
TypeOver-ear
ConnectivityWireless
PlatformMulti-platform
Sound50mm Nanoclear speakers
ChargingUSB-C
Active Noise CancellationNo
CompatibilityPC, PlayStation, Mobile
Battery Life40+ Hours
Wireless Technology2.4 GHz, Bluetooth
Wireless Range12 meters

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