Turtle Beach Stealth 700 Gen 2 MAX - Power Cycle and USB Mode Troubleshooting; Performing Headset;Console Power Cycle; USB Mode Pairing and Settings Verification; Platform and Game Audio Settings Check

Stealth 700 Gen 2 MAX for Xbox – Troubleshoong Guide
Quesons? Contact Support: hps://support.turtlebeach.com/s/contactsupport
5. Power Cycle Headset/Console
To perform a quick power cycle with the Headset/Console, please do the following, in this order:
1. Press and hold the Power Buon on the headset unl the Power LED turns o.
2. Disconnect the transmier from the console.
3. Power down the Xbox console. When it has fully powered down, unplug the console from the
wall outlet.
4. Let everything sit for a minute.
5. Plug the console back in, and power the console on again.
6. Aer the console has fully powered on and loaded up, reconnect the transmier to the
console.
7. Press and hold the Power buon on the headset unl the Power LED lights up.
8. Re-pair the headset and transmier.
To pair the headset:
1. Connect the transmier to the USB port on the Xbox console.
2. Press and hold the power buon to power the headset on.
3. Wait for the headset and transmier to pair. When the headset and transmier are
successfully paired, the LEDs on both will turn solid green.
If the mic issues persist even aer a power cycle is performed, please contact the support team for
addional assistance.
WHEN IN USB MODE
1. Headset Is Paired/Transmier Is In USB Mode
The headset and transmier must be paired for the mic to work, so rst make sure that the headset and
transmier have been successfully paired.
Please note that the transmier must be plugged in to a USB port on the console for this pairing to occur.
To double-check the status of the headset and transmier’s pairing, just look at the LEDs on the headset
and transmier themselves. If both LEDs are lit up solid green, the headset and transmier are
successfully paired.
If the LEDs are both solid green, double-check that the transmier is in the correct mode. The transmier
can be put in to two dierent modes: Xbox and USB. If the transmier is in the Xbox mode but is
connected to a dierent USB device (not an Xbox console), you may have audio issues, even if the headset
and transmier are paired successfully.
2. Check Plaorms/Game Sengs
For some plaorms (a PlayStaon console, a PC), the headset will need to be set as the default device in
the plaorm sengs. In addion, the game or program itself will likely have its own audio sengs, which
may include an independent seng for input and output device.
To check these sengs, you'll need to go into the sengs menu for the specic plaorm you are looking
to use the headset with. This will vary depending on your plaorm.
3. Recording Test