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Lists all the components included with the TUSHY Ace bidet.
Details the additional tools and items required for installation.
Essential safety precautions and warnings to prevent injury or damage.
Guides on identifying your toilet's bowl shape and type for compatibility.
Instructions for verifying the power outlet meets TUSHY Ace requirements.
Steps for turning off water and emptying the toilet tank before installation.
Steps for safely removing the existing toilet seat from the bowl.
Detailed instructions for connecting the TUSHY Ace to the toilet's water supply.
Guide to attaching the mounting base plate securely to the toilet bowl.
Instructions for mounting the TUSHY Ace unit onto the installed base plate.
Completing the final water connection to the TUSHY Ace unit.
Guidance on safely plugging the TUSHY Ace into a grounded power outlet.
Instructions for installing the remote control dock and inserting batteries.
Explanation of how to use the TUSHY Ace with its remote control.
Details on advanced features like oscillating wash and self-cleaning.
How to operate basic functions directly from the bidet unit.
Crucial safety measures for installation and use around children.
Specific warnings regarding electrical shock hazards and proper grounding.
Precautions for safe operation, including avoiding water contact and proper cleaning.
Information on FCC compliance and warnings about potential plumbing issues.
Instructions on how to properly uninstall, drain, and store the TUSHY Ace.
Guidance on recommended cleaning methods and products for the TUSHY Ace.
Solutions for common issues where buttons do not respond or unit lacks power.
Troubleshooting steps for water temperature control and unexpected unit shutdowns.
Resolving problems related to plumbing connections and water supply access.
Information on how to file a warranty claim and what is not covered.
Directory of contact channels for general, order, and installation support.
The TUSHY Ace is a smart bidet toilet seat designed to upgrade your toilet experience, offering a range of features for personal hygiene and comfort. It transforms a standard toilet into a "throne" with advanced washing, drying, and temperature controls.
The primary function of the TUSHY Ace is to provide a comprehensive bidet experience. It offers both "Bum Wash" and "Front Wash" options, allowing for targeted cleaning. The device includes a "Bum + Front Dry" function to air dry after washing, enhancing comfort and reducing the need for toilet paper. Users can adjust the water pressure, water temperature, and nozzle angle to customize their wash. The TUSHY Ace also features an "Oscillating Power Wash" for a more thorough cleaning experience, where the nozzle oscillates during the wash sequence. For hygiene, it has a "Manual Self-Cleaning Function" that cleans the nozzle, although the device automatically cleans the nozzle after every use. A "Soft Reset" function allows users to return the TUSHY Ace to factory conditions if it's acting "funky." Additionally, a "Mute Function" can be activated to silence the device's sounds.
The TUSHY Ace is operated primarily via a remote control, which displays LED indicators for pressure, temperature, and nozzle angle. The remote allows for single-tap functions to activate washes, drying, and stop functions. Users can tap setting buttons (nozzle angle, pressure, or temperature) and then use increase or decrease buttons to adjust these settings. These settings can also be fine-tuned during operation. The remote requires AAA batteries, and a warning is provided to keep batteries away from children. For instances where the remote is lost or batteries are dead, basic "Bum Wash," "Dry," and "Front Wash" functions can still be accessed directly on the side of the bidet by pressing the corresponding buttons. The device is designed for use on a nominal 120V circuit and requires a 3-prong, grounded 120V outlet located within 3 feet of the toilet. If the outlet is out of reach, a 3-prong, grounded extension cord is recommended. For 2-prong outlets, a grounding converter is necessary until a properly grounded outlet can be installed by a qualified electrician. The TUSHY Ace is intended for cold water line connection only, not hot water.
Installation involves several steps, starting with checking the toilet type and bowl shape (round or elongated) to ensure compatibility. It's crucial to identify the water connection type (flexible hose or rigid pipe); a flexible pipe is required, and a replacement can be provided if needed. Before installation, the water supply valve must be turned off, and the toilet tank emptied. The existing toilet seat is removed, and the TUSHY Ace Base Plate is attached to the toilet bowl using top-mounting rubber inserts, mounting brackets, bolts, and washers. The Base Plate should be centered and straight, with a gap of at least 3/4" from the tank. The TUSHY Ace then slides onto the Base Plate until it clicks securely into place. Proper alignment is critical, ensuring no lip over/underhang, that the seat lies flat on the bowl, is straight, and allows sufficient space for the toilet lid to open. The flexible TUSHY Ace Hose connects the bidet to the tank adapter, which is screwed onto the toilet tank's water inlet. All connections should be finger-tightened, avoiding overtightening, and checked for leaks after installation. The remote control dock is attached to a dry wall or tile surface within reach of the toilet, and batteries are inserted into the remote.
Regular cleaning of the TUSHY Ace is recommended, similar to how one would clean a toilet, using a mild, neutral-PH cleaner. Harsh or caustic cleaning products like Simple Green or Dr. Bronner's are suggested. Users are advised to send a photo of the label to aceinstall@hellotushy.com if they have doubts about a cleaning product's suitability. For storage or moving, the TUSHY Ace should be uninstalled by turning off the water valve, disconnecting power, detaching the flexible hose and tank adapter, and sliding the unit off the mounting plate using the detach button. Before storing, the device must be drained by locating the drain plug on the bottom, turning it counter-clockwise a quarter turn, draining into a toilet, tub, or sink, and then tightening the plug. The manual also emphasizes the importance of keeping all parts and the manual for future reference.
Troubleshooting guidance is provided for common issues. If remote buttons aren't working, solutions include checking if the TUSHY Ace is plugged in, resetting the GFCI outlet, replacing remote batteries, and adjusting sitting position to cover the Seat Sensor. If the water is too hot, users should adjust the temperature setting on the remote or ensure the TUSHY Ace is connected to the cold water supply. If the TUSHY Ace shuts off during use, it might be due to exceeding the wash cycle time or a power failure, suggesting pressing the wash button again or resetting the GFCI outlet. Leaks from the body or hose connections can be resolved by ensuring black rubber gaskets are properly installed on both ends of the flexible hose and tank adapter, or by unscrewing and re-screwing cross-threaded hose connections to ensure they are straight and aligned. If Teflon tape is present on threads, it should be removed and reinstalled properly. For unique plumbing setups, skirted toilets, wall-mounted toilets, or hard metal pipes, specific instructions and parts kits are available through hellotushy.com or by contacting customer support.
General| Product Type | Bidet Toilet Seat |
|---|---|
| Material | Plastic |
| Self-Cleaning Nozzle | Yes |
| Easy Installation | Yes |
| Water Temperature Control | Yes |
| Remote Control | Yes |
| Night Light | Yes |
| Shape | Elongated |
| Color | White |
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