To Next PageTo Next PageWhy is my Twin-Star International Indoor Fireplace remote control not working?
If your Twin-Star International Indoor Fireplace remote control isn't working, first replace the batteries. Then, operate the remote transmitter slowly and deliberately, pressing the buttons with a gentle, even motion. Avoid pressing buttons rapidly, as this can cause the transmitter to malfunction.
What to do if my Twin-Star International 32EF023GRA Indoor Fireplace display shows 'E3'?
If the display on your Twin-Star International Indoor Fireplace shows 'E3', it means the manual reset overheat protection has been triggered. Inspect the heater to ensure that the air inlets and outlets are not blocked, as this can cause overheating. Unplug the heater for 5 minutes to allow it to cool down. Then, plug it back in and monitor it for any signs of overheating. If the problem persists, stop using the heater and contact customer service.
How to fix Twin-Star International Indoor Fireplace logs glow, but no flame effect?
If your Twin-Star International Indoor Fireplace logs glow but there is no flame effect, it's likely that the flame effect is turned off. Try pressing the flame button several times to turn it back on.
General| Product Type | Electric Fireplace |
|---|---|
| Model Number | 32EF023GRA |
| Size | 32 inches |
| Style | Traditional |
| Color | Black |
| Heating Capacity | Up to 400 square feet |
| Voltage | 120V |
| Remote Control | Yes |
| Adjustable Thermostat | Yes |
| Overheat Protection | Yes |
| Wattage | 1500W |
