AFTER-SALES SERVICE
The guarantee period is 12 months from the date of purchase.
1.Mlssing/Dameged/DefeetiveParts
Within 7 days of the date of receipt, we will roplace any parts for free of charge including shipping fees.
After 7 days of the date of receipt, we will replace any parts for free of charge. But you need to pay the
shipping fees.
2.Customer Damaged Parts：You need to pay for the cost of the parts and the shipping fees.
3. Courier company loss, missing, damaged, and defective parts.
a. Lost or damaged shipments must be reported to the carrier within the carrier’s claim window, and you
need to inform us within 7 days of the date of receipt.
b. For any parts lost or damaged during shipping, you need to take photos or video and send them to us.
c. Once the Carrier dispute is settled,please provide us with all communications with the carrier. It is the
customer's responsibility to keep us up to date with ALL communication with the carrier.
d. For Missing Parts, you need to fill out a Service Ticket.
e.For Damaged Parts,you noed to fill out a Service Tickot and send us the photos or video.
TTC450
Set up TTC450
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