OWNER ASSISTANCE
We at TYM Co.,Ltd.and Our TYM Dealers and Distributors wants you to be completely satisfied with
your investment. Normally any problems with your equipment will be handled by your Dealer’s
Service Department, however, misunderstanding can occur. If you feel that your problem has not been
handled to your satisfaction we suggest the
,
Contact the owner or General Manager of the Dealership, explain the problem, and request assistance.
When additional assistance is needed, Your Dealer has direct access to your Distributor’s office. If you
cannot obtain satisfaction by doing this, contact the TYM CO.,LTD. Office and provide them with;
■ Your name, address and telephone number
■ Model and Tractor serial number
■ Dealer/Distributor Name & Address
■ Machine purchase date and Hours used
■ Nature of problem
Before contacting TYM co.,Ltd. office, be aware that your problem is likelytoberesolvedinthe
Dealership using the Dealer’s/Distributor’s facilities, equipment and personnel. So it is important that
your initial contact be with the Dealer/Distributor.
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