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Windows 10.1” Tablet (UB-15MS10 and UB-15MS10SA) FAQ

December 2014

Navigation .................................................................................................................................................... 2

Question 1: What are charms used for? .................................................................................................... 2

Question 2: How do I navigate while using a mouse or trackpad? ........................................................... 3

Question 3: What should I do if I cannot find an app, setting, or file? ....................................................... 3

Question 4: How do I make my tablet default to the desktop instead of the Start screen? ...................... 3

Question 5: How do I make my tablet default to the app screen instead of the Start screen? ................. 4

Usage ............................................................................................................................................................ 4

Question 6: How do I close an app? ......................................................................................................... 4

Question 7: How do I add additional users to my tablet? .......................................................................... 4

Question 8: What accessories work with my tablet? ................................................................................. 4

Question 9: What should I do if I forget my password? ............................................................................. 4

Question 10: What should I do if my tablet will not charge? ..................................................................... 4

Question 11: What should I do if I cannot turn on my tablet? ................................................................... 4

Question 12: How do I activate Microsoft Office? ..................................................................................... 5

Question 13: What should I do if Microsoft Office does not install correctly on my tablet? ...................... 9

Question 14: What should I do if I do not have sound on my tablet? ...................................................... 14

Question 15: What should I do if my tablet screen looks pixelated? ....................................................... 14

Question 16: How do I install a micro SD card? ...................................................................................... 14

Question 17: What should I do if I can’t find files on my micro SD card? ............................................... 14

Question 18: What should I do if my tablet will not work with my keyboard? .......................................... 15

Apps ........................................................................................................................................................... 15

Question 19: How do I download apps? .................................................................................................. 15

Question 20: How do I delete an app? .................................................................................................... 15

Question 21: Will Apple or Android apps work on my tablet? ................................................................. 15

Question 22: What should I do if an app is not working? ........................................................................ 15

Wi-Fi & Bluetooth ...................................................................................................................................... 16

Question 23: How do I connect to the Internet? ...................................................................................... 16

Question 24: What should I do if my tablet will not connect to the Internet? .......................................... 17

Question 25: How do I pair a Bluetooth device to my tablet? ................................................................. 17

Question 26: What should I do if my Bluetooth device and table will not pair? ....................................... 17

General ....................................................................................................................................................... 18

Question 27: What should I do if my tablet or app freezes? ................................................................... 18

Question 28: How do I update my tablet? ............................................................................................... 18

Question 29: How do I reset my tablet back to factory defaults? ............................................................ 18

Question 30: Where can I get more information about my Windows tablet and warranty? .................... 18

Brand	unbranded
Model	UB-15MS10
Category	Tablet
Language	English

unbranded UB-15MS10 Faq

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unbranded UB-15MS10 Specifications

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