Using your OpenScape Desk Phone IP
Place a Call
• Lift handset, dial number and press OK, or
• Dial number and lift handset, or
• For handsfree call: dial number and press OK, or
• For headset mode: dial number and press OK.
Redial a Number (last dialed Number)
• Lift handset and press OK.
Dial from the Call Log
1. Press Messages.
2. Select "Call log" and press OK.
3. Select "Missed", "Dialed", "Received", or "Forwarded"
calls and press OK.
4. Select the desired entry and press OK.
Answer a Call
• Lift handset, or
• For handsfree call: press Speaker or OK, or
• For headset mode: press Headset or OK.
Deflecting an Incoming Call while ringing
1. Select "Deflect" from the context menu and press OK.
2. Enter a destination phone number and press OK.
Hold or Retrieve a Call
•
During a call
press Hold.
• To retrieve a call: press Hold again.
Make a Conference Call
1.
During a call with party A,
press Conference.
2. Hear dial tone. Party A is automatically on hold.
3.
Enter the phone number for party B
and press OK.
4. Once connected with party B, press Conference.
You are now connected in a conference with
parties A and B.
Transfer a Call
1.
During a call with party A,
press Transfer.
2. Enter the phone number of party B and press OK.
3. You may then either:
press Transfer while party B is ringing,
or
wait for party B to answer, announce the call and then
press
Transfer.
Switch to Handsfree Call during a Call
•Press Speaker and hang up.
Using your OpenScape Desk Phone IP
Switch to Handset Mode during a Call
•Lift handset.
Switch to Headset Mode during a Call
• Press Headset.
Using mute during a Call
• Press Mute and the LED lights to show all micropho-
nes are muted.
• Press Mute again to un-mute.
End a Call
•Hang up, or
• For handsfree call: press Speaker, or
• For headset mode: press Headset.
Call Voicemail
1. Lift handset or press Speaker.
2. Press Messages. The mailbox is called.
Program Call Forwarding
1. Press Forward.
2. Select "Set a forwarding destination" and press OK.
3. Enter the destination number and press OK.
A Call Forwarding for all calls is now configured and acti-
vated.
Turn Call Forwarding on or off for All Calls
• Press Forward and press OK.
Program a Programmable Function Key *)
1. Press Settings, navigate to "User" and press OK.
2. Enter the user password and press OK.
3. Navigate to "Phone" and press OK.
4. Navigate to "Program Keys" and press OK.
5. Press the desired programmable key.
The LED will be lit.
6. Select "Normal" and press OK.
7. Select desired function and press OK.
8. Enter additional parameters as appropriate and press
OK.
9. Select "Save&Exit" in the menu and press OK.
10. Press Settings to return to phone mode.
The desired function is now configured.
*) It is recommended to either use Web Based Manage-
ment or to consult the administrator.
Programmable Functions (Examples)
Function Explanation
Alternate Switches between two calls
Blind transfer call Transfers a call without consultation
Built in fwd Turns Call Forwarding on/off
Call recording Records the call on a central Call Re-
corder
Call Waiting toggle Allows a second incoming call while in
an active call
Callback Requests an automatic call back
(busy/no answer)
Cancel callbacks Cancels a callback request
CF busy Forwards all incoming calls to the pro-
grammed destination when the line is
busy
CF no reply Forwards all incoming calls to the pro-
grammed destination if they are not
answered
CF unconditional Forwards all incoming calls to the pro-
grammed destination
Conference Places a conference call
Consultation Puts an active call on hold and
provides a prompt for dialing
Deflecting Deflects a call to another destination
Directed pickup Picks up another ringing phone
Do not disturb Incoming calls do not ring; callers
hear the busy signal
Feature toggle Toggles OpenScape Voice services
Group pickup Picks up a group call
Headset Activates headset mode
Hold Places a call on hold
Immediate ring Ringing keyset line without delay
(Executive/Assistant configuration)
Pause callbacks Pauses all callbacks
PreView Preview line details for shared lines
Release Ends a call
Repeat dialing Calls the last dialed number
Repertory dial Dials pre-defined numbers and
control sequences
Resume callbacks Resumes all callbacks
Ringer off Switches the ringer off/on
Selected dialing Dials a pre-defined number
Shift Switches to the shifted key level
Show phone screen Switches to idle screen
Transfer call Transfers a call with consultation
Unallocated Clears the key
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