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Cause Possible remedy
Intermittent
Low battery Replace battery
Dirty battery contact Consult your hearing
healthcare professional
Two long beeps
Low battery Replace battery
Whistling
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Hand/clothing near ear Move hand/clothing away
from your ear
Poorly tting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Cause Possible remedy
Not clear, distorted
Poorly tting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes blocked with
earwax
Clean earmolds. See
“Cleaning your hearing
aids.” Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional
Low battery Replace battery
Plugged microphone
shield
Consult your hearing
healthcare professional
Earmolds/slim tubes/domes falling out of ear
Poorly tting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
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