13
GB
TROUBLESHOOTING
WARNING: To reduce the risk of electric shock, unplug before troubleshooting.
PROBLEM POSSIBLE CAUSE SOLUTION
The carpet cleaner
is not operational.
Unplugged at power outlet. Plug in rmly to suitable power outlet.
Defective power outlet.
Check with a good appliance. Be sure
the power cord plug is fully plugged
into an electrical outlet.
The motor is damaged.
Have the damaged part checked by
qualied personnel or contact the
after sales team.
Poor pick-up
performance.
Dirty water tank is not installed
correctly.
Check the dirty water tank for correct
installation.
Dirty water tank is full. Empty the dirty water tank.
The suction hose is clogged.
Clean the hose with the provided
hose cleaning tool.
Float valve is activated.
Empty the dirty water tank and ensure
the oat valve is moving freely.
Water escapes
from the carpet
cleaner.
Dirty water tank is full. Empty the dirty water tank.
Dirty water tank is not installed
correctly.
Check the dirty water tank for correct
installation.
Clean water tank is not installed
correctly.
Check the clean water tank for correct
installation.
No solution
spraying out.
Clean water tank is empty. Fill the clean water tank.
Clean water tank is not installed
correctly.
Check the clean water tank for correct
installation. Ensure it is installed in
place.
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