What to do if the USB device is not operating correctly with VADDIO Extender?
- EeochoaAug 14, 2025
If all LEDs are lit on both the Local and Remote VADDIO Extenders, but your USB device isn't working or is seen as an 'Unknown Device', try these steps: 1. Disconnect the extender from the computer. 2. Connect the USB device directly to the host computer; if it still fails, refer to the device's documentation. 3. Update your computer's BIOS, chipset, or USB controller drivers from the manufacturer's website. 4. If direct connection works, reconnect the device via the extender. If it fails, the extender might be faulty. Contact Technical Support. If a second device works fine through the extender, the first device might be incompatible.