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Vaillant ecoTEC pro 28 - User Manual

Vaillant ecoTEC pro 28
184 pages
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Supplied By www.heating spares.co Tel. 0161 620 6677
For the installer
ecoTEC plus 612
ecoTEC plus 615
ecoTEC plus 618
ecoTEC plus 624
ecoTEC plus 630
ecoTEC plus 637
ecoTEC plus 824
ecoTEC plus 831
ecoTEC plus 837
ecoTEC pro 28
ecoTEC pro 24
Instructions for installation and servicing
ecoTEC
Wall hung room sealed fan assisted condensing boiler
GB

Table of Contents

Other manuals for Vaillant ecoTEC pro 28

Questions and Answers

  • E
    Erika PerezSep 7, 2025
    What does it mean if my Vaillant ecoTEC pro 28 Boiler shows eBUS undervoltage?
    • A
      Amber MooreSep 7, 2025
      An eBUS undervoltage indication means there could be a short circuit on the eBUS, an overload on the eBUS, or two power sources on the eBUS with different polarity. Check the eBUS connections and power sources.
  • S
    Savannah ChaseAug 25, 2025
    What to do if the heating system of my Vaillant ecoTEC pro 28 is not full of water?
    • A
      Anthony TuckerAug 25, 2025
      If your Vaillant Boiler's heating system isn't full of water or charged correctly, make sure the heating system is full of water and charged to between 1 and 1.5 bar. If it's not, refill and vent the system.
  • T
    Tiffany OwensAug 25, 2025
    What to do if my Vaillant Boiler is dry firing?
    • V
      Vincent EricksonAug 26, 2025
      If your Vaillant Boiler is dry firing, it indicates there may be too little water in the appliance, a defective water shortage switch, a defective cable to the pump or water shortage switch, a blocked or defective pump, or the pump output is too low. Ensure adequate water supply and check the water shortage switch and pump.
  • S
    sotoandrewSep 16, 2025
    What to do if my Vaillant Boiler shows flow and/or return NTC fault?
    • S
      schmidtallisonSep 16, 2025
      If there is a flow and/or return NTC fault, the flow and/or return NTC is defective (tolerances too big). Replace the flow and/or return NTC.
  • A
    Audrey BarnesSep 23, 2025
    What to do if the gas supply to my Vaillant ecoTEC pro 28 Boiler is off?
    • C
      Chelsea KellySep 23, 2025
      If the gas supply to your Vaillant Boiler is off or not correctly purged, check that the gas supply to the boiler is on, that it has been correctly purged, and that an inlet pressure of 20 mbar is available at the gas valve.
  • V
    Virginia CoffeySep 12, 2025
    How to fix Return NTC short circuit in Vaillant Boiler?
    • S
      Samantha VargasSep 12, 2025
      A Return NTC short circuit can be caused by a defective NTC, a short circuit in the cable harness, or a cable/casing shortcut. Replace the NTC and inspect the cable harness.
  • J
    Jacqueline GravesSep 2, 2025
    What causes a short circuit in the tank sensor of my Vaillant ecoTEC pro 28 Boiler?
    • C
      Catherine WilliamsSep 2, 2025
      A short circuit in the tank sensor of your Vaillant Boiler can be caused by a defective NTC, an earth leak/short circuit in the cable loom, or a damp plug connection. Inspect and replace the NTC or repair damp connections.
  • A
    Alicia GreeneSep 3, 2025
    What does it mean 'No valid DSN in AI and/or BMU' in Vaillant ecoTEC pro 28?
    • R
      rogersjerrySep 3, 2025
      If your Vaillant Boiler displays 'No valid DSN in AI and/or BMU', it indicates a spare part failure where the AI and motherboard were interchanged at the same time. Replace faulty components to resolve DSN issue.
  • S
    Shelly Pineda DDSSep 23, 2025
    What to do if my Vaillant ecoTEC pro 28 Boiler has no communication to mainboard?
    • A
      Abigail SantosSep 23, 2025
      If there is no communication to the mainboard, there might be a connection error between the display and the mainboard. Check the connections to the mainboard.
  • K
    Keith AdamsAug 29, 2025
    What to do if there is a short circuit in the flow-NTC of my Vaillant Boiler?
    • J
      Jennifer HoltAug 29, 2025
      If there is a short circuit in the flow-NTC of your Vaillant Boiler, it could be due to the NTC plug shorted to the casing or a defective NTC. Inspect and replace the NTC if defective.

Summary

1 Introduction

1.1 Notes on the documentation

Provides guidance on using the manual and other related documents.

1.2 Introduction

Describes the ecoTEC combination and system boilers and their features.

1.3 General Notes

Details general notes on boiler design and usage.

1.4 CE marking

Explains the CE marking and compliance with relevant directives.

1.5 Gas council numbers

Lists gas council numbers for various ecoTEC appliance models.

2 Boiler specifications

2.1 Technical data

Presents detailed technical specifications for ecoTEC boilers.

2.2 Dimensions

Provides dimensional drawings and measurements for the ecoTEC boiler.

2.4 Installation

Illustrates the functional elements of combination and system boilers.

2.5 Type plate

Locates the type plate information on the Vaillant ecoTEC appliance.

3 General requirements

3.1 Preliminary remarks for room sealed appliances

Discusses preliminary remarks for room sealed appliances.

3.2 Related documents

Lists related documents and standards relevant to boiler installation.

3.3 Contents included with delivery

Details the items included with the Vaillant ecoTEC boiler delivery.

3.4 Installation site

Provides guidelines for selecting an appropriate installation site for the boiler.

3.5 Gas supply

Specifies requirements for the gas supply connection to the boiler.

3.6 Flue pipe

Details requirements and types of flue pipes for Vaillant appliances.

3.7 Flue termination

Provides guidelines for flue termination positions and clearances.

3.8 Air supply

Discusses air supply requirements and ventilation for the boiler.

3.9 Electrical supply

Outlines the requirements for the electrical supply connection.

3.10 Guide to system requirements

Provides guidance on central heating system requirements.

4 Boiler installation sequence

4.1 Transporting the appliance

Provides detailed instructions on safely transporting the boiler.

4.2 Required minimum distances;assembly clearances

Specifies required minimum clearances for boiler installation.

4.3 Flue exit

Instructions for marking and preparing the flue exit hole.

4.4 Fitting the boiler hanging bracket

Details on how to fit the boiler hanging bracket securely.

4.5 Installing the flue system

Guidance on installing the flue system as per separate instructions.

4.6 Fitting the boiler

Steps for lifting and positioning the boiler onto the hanging bracket.

4.7 Removing the front case

Instructions for safely removing the front casing of the boiler.

4.8 General instructions for heating system

General instructions for preparing the heating system before connection.

4.9 Gas connection

Step-by-step guide for making the gas connection to the boiler.

4.10 Cold water mains inlet and hot water outlet

Instructions for connecting cold water inlet and hot water outlet.

4.11 Condensate drain pipe

Details on connecting the condensate drain pipe correctly.

4.12 Heating connection

Guidance on connecting the central heating flow and return pipes.

4.12.1 Heating flow and return connection

Specific instructions for connecting heating flow and return pipes.

4.12.2 Pressure Relief Valve

Instructions for installing the pressure relief valve drain pipe.

4.13 Connecting the flue system to the boiler

Refers to separate instructions for connecting the flue system.

4.14 Electrical connection

General requirements for making the electrical connection.

4.14.1 General requirements

Outlines general safety and compliance requirements for electrical connections.

4.14.2 Connection to the main supply

Step-by-step guide for connecting the boiler to the main electrical supply.

4.14.3 Electric board layout

Diagram showing the electric board layout and connections.

5 Commissioning Part I

5.1 Preliminary electrical checks

Checks to be performed on the electrical installation before commissioning.

5.2 Gas supply

Inspection and purging of the gas installation.

5.3 Cold water supply (ecoTEC combination boilers only)

Checks and purging of the cold water supply for combination boilers.

5.4 Filling and bleeding the heating system

Detailed procedure for filling and bleeding the heating system.

5.4.1 Checking the filling pressure of the heating system

How to check the water pressure in the heating system.

5.4.2 ecoTEC plus combination boiler filling loop

Instructions for using the filling loop on ecoTEC plus combination boilers.

5.4.4 Filling the heating system for the first time

Steps for filling the heating system when first installed.

5.5 Initial system flush (“cold”)

Procedure for performing an initial cold flush of the heating system.

5.6 Filling the condensate siphon

Instructions for filling the condensate siphon to prevent fume escape.

5.7 Adjusting the pumping capacity

Guidance on adjusting the pumping capacity for ecoTEC plus boilers.

5.8 Adjusting the by-pass

Instructions for adjusting the boiler's built-in by-pass valve.

5.9 Checking the gas supply

Procedures for checking gas supply pressure and rate.

5.9.1 Factory settings

Information on factory settings for gas supply.

5.9.2 Gas inlet working pressure

How to check the gas inlet working pressure.

5.9.3 Checking the gas rate

Procedure for checking the gas rate against factory settings.

5.10 Refitting the case

Steps for refitting the boiler's front casing after servicing.

6 Functional checks (commissioning part II)

6.1 Functional checks

Procedure for performing functional checks after installation.

6.1.1 Procedure

Step-by-step guide for functional checks and appliance commissioning.

6.1.2 Heating

How to perform a functional check of the heating system.

6.1.3 Water heating (combination boilers only)

How to perform a functional check for domestic hot water heating.

6.1.4 Final flush of the heating system (“hot”)

Procedure for a final hot flush of the heating system.

6.2 Handing over to the user

Instructions for handing over the appliance and explaining its operation.

6.3 Vaillant warranty

Details on Vaillant's warranty terms and conditions.

7 Inspection and maintenance

7.1 Initial inspection

Recommendations for initial inspection and regular servicing intervals.

7.1.1 Safety instructions

Essential safety instructions to follow before starting maintenance work.

7.1.2 Maintenance

General advice and procedures for boiler maintenance.

7.1.3 Overview of the inspection and maintenance tasks

A table summarizing annual inspection and maintenance tasks.

7.1.4 Functional check of boiler operation

Details on performing a functional check of the boiler's operation.

7.2 Servicing the burner module

Procedure for servicing and cleaning the burner module components.

7.2.1 Removing the burner module

Step-by-step guide for removing the burner module.

7.2.2 Cleaning the integral condensation heat exchanger

Instructions for cleaning the condensation heat exchanger.

7.2.3 Checking the burner

Guidance on checking the burner for damage and replacement needs.

7.2.4 Refitting the burner module

Steps for correctly refitting the burner module after servicing.

7.3 Cleaning the condensate siphon

Instructions for cleaning the condensate siphon and refilling it.

7.4 Checking the expansion vessel

Procedure for checking the expansion vessel pressure.

7.5 Recommissioning the boiler

Steps for recommissioning the boiler after maintenance.

7.6 Test operation

Checks to perform after any maintenance task is completed.

8 Troubleshooting

8.1 Logical fault finding procedure

A systematic procedure for diagnosing and finding faults.

8.1.1 Status codes

Explanation of the various status codes displayed by the appliance.

8.1.2 Diagnostic codes

Information on accessing and interpreting diagnostic codes.

8.1.3 Fault codes

Lists fault codes and their potential causes.

8.1.4 Fault memory

How to access and clear the stored fault memory.

8.4 Test programs

Details on triggering and using special test programs.

8.5 Resetting parameter to factory settings

Procedure to reset adjustable parameters to factory default.

9 Parts replacement

9.1 Safety instructions

Crucial safety instructions to follow before replacing any component.

9.2 Replacing burner

Detailed steps for replacing the boiler's burner module.

9.3 Replacing fan or gas valve

Instructions for replacing the fan or gas valve components.

9.4 Replacing expansion vessel

Steps for safely replacing the expansion vessel.

9.5 Replacing primary heat exchanger

Procedure for replacing the primary heat exchanger.

9.6 Replacing electronics and display

Instructions for replacing the electronic components and display.

9.7 Check CO2 content and if necessary set (air-ratio adjustment)

Procedure for checking and adjusting CO2 content for optimal combustion.

10 Recycling and disposal

11 Vaillant service

Appendix

EC declaration of conformity

Official declaration of conformity with EU directives.

Vaillant ecoTEC pro 28 Specifications

General IconGeneral
ModelecoTEC pro 28
CategoryBoiler
Output Rating28 kW
Efficiency RatingA
Dimensions720 x 440 x 338 mm
Fuel TypeNatural Gas
Boiler TypeCombi
MountingWall-mounted
Max. Heat Output (DHW)28 kW
ErP Efficiency94%
CH ErP RatingA
DHW ErP RatingA
Max. Working Pressure3 bar
Warranty2-5 years

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