TECHNICAL ASSISTANCE
When trouble is reported, verify there are no broken connections to the unit.
Assistance in troubleshooting is available from the factory. When calling, you should
have a VOM and a lineman's test set available and be calling from the job site. Call
(540) 563-2000 for Technical Support or call (540) 767-1555 for Valcom 24-hour Faxback
System or visit our website at http://www.valcom.com.
Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in
Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your
company name, address, phone number, contact person and the nature of the problem.
Send the unit to: Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and
workmanship under conditions of normal use and service for a period of one year
from the date of shipment. The obligation under this warranty shall be limited to the
replacement, repair or refund of any such defective device within the warranty
period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original
shipment;
3. the product has not been altered in any way or repaired by others and that
factory sealed units are unopened (a service charge plus parts and labor
will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service
charge will cover minor repairs (major repairs will be subject to additional
charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or
implied, and in no event shall Valcom, Inc. be liable for any anticipated
profits, consequential damages, loss of time or other losses incurred by
the buyer in connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a
product is received in damaged condition, the carrier should be notified immediately.
Claims for such damage should be filed with the carrier involved in accordance with
the F.O.B. point.
Headquarters: In Canada
Valcom, Inc. CMX Corporation
5614 Hollins Road 35 Van Kirk Drive #11 and 12
Roanoke, VA 24019-5056 Brampton, Ontario L7A 1A5
Phone: (540) 563-2000 Phone: (905) 456-1072
FAX: (540) 362-9800 FAX: (905) 456-2269
INSTALLATION INSTRUCTIONS FOR
SURFACE MOUNT
VANDAL RESISTANT SPEAKER
V-9010
Issue 4 947910
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