Vantec NexStar MX - Troubleshooting Common Issues and FAQs

10. Disconnecting The NexStar MX DUAL:
NexStar MX Dual 3.5" HDD Enclosure:
Warning: NEVER remove the NexStar MX Dual while the hard drive is in use. Doing so may
corrupt the data on the hard drive or damage the hard drive, NexStar MX Dual, or computer.
Windows ME /XP /2000 /Vista:
1) Make sure all operation using the hard drive within the NexStar MX Dual has ceased.
2) Close any windows and programs pertaining to the NexStar MX Dual.
3) If connected by USB, double click the green "Unplug or Eject Hardware" icon in the system tray and
select [Safely Remove Hardware]. Select the device you wish to remove and click on [Stop].The system
should prompt, "lt is now safe to remove the USB device”. If not, wait for any programs still using the
device to finish and try again.
4) Turn off the NexStar MX Dual.
5) Unplug the USB cable from the system.
Mac OS:
1) Make sure all operation using the hard drive within the NexStar MX Dual has ceased.
2) Close any windows and programs pertaining to the NexStar MX Dual.
3) From the Desktop, drag the NexStar MX Dual hard drive to the trash.
4) Turn off the NexStar MX Dual.
5) Unplug the USB cable from the system.
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Disconnecting The NexStar MX DUAL