Special Instructions before Writing a CD / DVD / BD (Blu-ray discs only Verbatim External Blu-ray Writer)
You should realize that writing CD/DVDs/BDs is principally a sensitive data transmission procedure which can
be disrupted by even the smallest mechanical disturbance.
Never clean the Verbatim External Slimline CD/DVD Writer / External Slimline Blu-ray Writer with a
commercially available CD or a CD-ROM cleaning set. This can damage the drive.
Recordable and Rewritable CD/DVDs/BDs (blanks) are more sensitive than commercially available
CD/DVDs/BDs. Use only a solvent-free, non-abrasive marker when writing on a CD/DVD/BD.
Do not stick any labels on the CDs/DVDs/BDs.
The drive recognizes the medium as soon as it is placed into the drive. CD-R media are compatible with the
vast majority of CD-ROM drives and CD audio players and work in most DVD-ROM drives. DVDs and Blu-rays
created on this DVD / Blu-ray Writer can be viewed on nearly all DVD / Blu-ray players and DVD-ROM drives.
Emergency Eject
This drive has a function that allows the CD/DVD/BD to be ejected manually if this becomes necessary in an
emergency such as failure of the drive or a power outage. Follow the following procedures in such a case. Don’t use
this feature except in an emergency.
1. Turn the power to OFF.
2. Insert a fine tipped object into the small hole above the eject button. The front door pops open and the disk tray
comes partway out.
3. Pull the front door to open it all the way, then grip the disc tray between thumb and forefinger and gently pull it
straight out. This feature is a last measure to be used only in an emergency.
Using it excessively will cause malfunction.
Trouble shooting – General problems
If you still have problems getting your Verbatim drive to function properly despite having installed it correctly, then
please check the following items:
Hardware requirements
Does your system meet the hardware requirements (see page 4)?
Connecting the Verbatim device
Is the cable connected correctly to your computer and the Verbatim device? Check whether the cable is plugged
in correctly. The cable must be firmly in place!
Does the device have a power supply? Determine if the media can be ejected and if the device is getting power
when the system boots.
Recording speed (BD)
The Verbatim External Slimline Blu-ray Writer is USB 3.2 Gen 1 compliant. While USB 3.2 Gen 1 supports recording
speeds higher than 6x, if this drive is connected to a USB 2.0 port the maximum CD recording speed is 6x.
Warranty
We thank you for purchasing this Verbatim product and hope you will enjoy using it.
In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install guide, instruction
manual and any additional electronic and or printed manuals. When problems occur we have a database with
Frequently Asked Questions (FAQ) on our Verbatim website www. verbatim.com , please check this site before
you contact the helpdesk.
Your Guarantee
All Verbatim products come with unlimited technical phone and web support. By this Guarantee, Verbatim warrants
their products to be free from defects in material and workmanship for a period listed below from the date of its
original purchase. If during this period of guarantee the product proves defective due to improper materials or
workmanship, Verbatim will, without charge for labour or parts, at its sole discretion, repair or replace the product or
its defective parts upon the terms and conditions set out below.
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