Conditions
This guarantee will be granted only when the original invoice or sales receipt (indicating the date of purchase, product
and serial number) is presented together with the defective product and a Verbatim RMA number received from the
Verbatim Website or given by a Verbatim Service Center. Verbatim reserves the right to refuse the free-of-charge
guarantee services when the date of purchase of the product cannot be proven. This guarantee will not apply if the
RMA number is missing, the serial number on the product has been altered, removed or made illegible. This
guarantee covers only the hardware components packaged with the product. This guarantee covers none of the
following: (a) any consumable supplied with the product, such as media or batteries; (b) damage to or loss of any
software programs, data or removable storage media; (c) any damage resulting from adaptations, changes or
adjustments, which may have been made to the product, without the prior written consent of Verbatim; (d) attempted
repair by any party other than authorized by Verbatim and (e) accidents, lightning, water, fire or any other such cause
beyond the reasonable control of Verbatim.
With respect to all services provided, Verbatim is not responsible for any damage to or loss of any programs, data or
other information stored on any media or any part of any product serviced. Verbatim is not liable for the consequence
of business loss in case of system failure. Be sure to exclude all parts not covered by this guarantee prior to returning
the product to Verbatim. Verbatim is not liable for any loss or damage to these items. If during the repair of the
product the contents of the hard drive are altered, deleted or in any way modified, Verbatim is not liable whatsoever.
Repair parts and replacement products will be provided on an exchange basis and will be either new, equivalent to
new or reconditioned. All replaced parts and products become the property of Verbatim. The period of guarantee for
any product or part repaired or replaced in warranty shall be the balance of the original guarantee. Repairs or
replacements on product or parts out of warranty carry 6 (six) months guarantee.
Limited Warranty Terms (US)
The Verbatim Americas LLC warranty obligations for this hardware product are limited to the terms set forth below:
Verbatim warrants its products to be free of defects in material and workmanship under normal use and service for a
period of 2 years from the date of purchase. Verbatim’s sole obligation with respect to claims of non-conformance
made within the warranty period described above shall be, at its option, to repair or replace any item of Equipment
that Verbatim, in its sole discretion, determines to be defective, subject to the procedure set forth below. Verbatim’s
warranty obligations hereunder are expressly conditioned upon (i.) the Products being properly installed, used and
maintained at all times by Customer; (ii.) the Products not being subject to unusual mechanical stress or unusual
electrical or environmental conditions or other acts of God; (iii.) the Products not being subjected to misuse, accident
or any unauthorized installation/deinstallation by Customer or other third party; (iv.) the Products not being altered or
modified in an unauthorized manner, unless approved in writing or otherwise performed by Verbatim and (v.)
Customer promptly installing all Product revisions that have been released for such Products by Verbatim throughout
the warranty term. Verbatim does not warrant that the Products will operate in any specific combination that may be
selected for use by Customer or that the operation of the Products will be uninterrupted or error free, or that all
nonconformance or defects will be remedied. Additionally, Verbatim shall have no warranty obligations
for any failure of the Products to conform to the applicable product specifications resulting from the combination of
any Product(s) with hardware and/or software not supplied by Verbatim. If it is determined that any Product(s)
reported as defective or non-conforming by Customer during the warranty period is not defective or non-conforming,
Verbatim may, at its option, charge Customer for any labor provided and expenses incurred by Verbatim in
connection with such determination, at Verbatim’s then current rates.
Verbatim is not liable for any damage to or loss of any programs, data, or other information stored on any media
contained within the Verbatim hardware product, or any non- Verbatim product or part not covered by this warranty.
Recovery or reinstallation of programs, data or other information is not covered under this Limited Warranty.
Verbatim shall not be responsible for unauthorized sale or misrepresentation by unauthorized third party resellers.
Verbatim warranties are not transferable with ownership. Products purchased by auction, yard sale, flea market or
purchased as demo units may not be covered under Verbatim’s warranty.
THE WARRANTIES OF VERBATIM AND REMEDIES OF CUSTOMER SET FORTH IN THIS SECTION ARE
EXCLUSIVE AND ARE GIVEN BY VERBATIM AND ACCEPTED BY CUSTOMER IN LIEU OF ANY AND ALL
OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ALL
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH OTHER
WARRANTIES BEING HEREBY EXPRESSLY AND UNEQUIVOCALLY DISCLAIMED BY VERBATIM AND
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