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Steps to process a credit or debit card sale transaction, including amount entry and card processing.
Steps to void the last transaction or search for a specific transaction to void.
Steps to process a debit or credit card refund, including amount entry and card processing.
Steps to obtain a pre-authorization for a credit card transaction amount.
Steps to finalize a credit transaction, often after pre-authorization, by adding tip and confirming.
Steps to settle the daily transaction batch, requiring manager password and confirmation.
Instructions for printing various reports like totals, details, employee, shift, and batch history.
Process credit card transactions for authorization only, without immediate completion.
Process credit card transactions when the terminal is not connected to the network.
Manually enter card details for phone or mail order transactions.
Process cash receipts for sales or cash refunds using the terminal.
Manage employee logons, logoffs, additions, modifications, and deletions.
Find transactions by employee, amount, account number, or invoice number.
Steps to process a credit or debit card sale transaction, including amount entry and card processing.
Steps to void the last transaction or search for a specific transaction to void.
Steps to process a debit or credit card refund, including amount entry and card processing.
Steps to obtain a pre-authorization for a credit card transaction amount.
Steps to finalize a credit transaction, often after pre-authorization, by adding tip and confirming.
Steps to settle the daily transaction batch, requiring manager password and confirmation.
Instructions for printing various reports like totals, details, employee, shift, and batch history.
Process credit card transactions for authorization only, without immediate completion.
Process credit card transactions when the terminal is not connected to the network.
Manually enter card details for phone or mail order transactions.
Process cash receipts for sales or cash refunds using the terminal.
Manage employee logons, logoffs, additions, modifications, and deletions.
Find transactions by employee, amount, account number, or invoice number.
This document serves as a quick reference guide for the VeriFone VX 570 and VX 810 payment terminals, detailing various transaction types, administrative functions, and reporting capabilities. It is designed to assist merchants in processing payments efficiently and managing their terminal operations.
Sale: To process a standard sale, begin by selecting the "SALE" option, typically assigned to F2. If applicable, the terminal may prompt for an employee number, which should be entered followed by the ENTER key. Next, input the transaction amount and confirm with ENTER. The customer's card can then be swiped, entered manually, or inserted into the chip reader. For chip cards, ensure the card is inserted with the chip facing up and remains in the reader until the transaction is complete. If tips are accepted, enter the tip amount and press ENTER. The terminal will then display the total amount for confirmation, which should be accepted with ENTER. Depending on the card type, you may need to select the account type (e.g., CHQ for checking, F1; SAV for savings, F2). If a PIN is required, the customer will enter it, followed by ENTER. The terminal will then dial the host for authorization. Upon approval or decline, a receipt will be printed.
Pre-Auth (Credit): For credit card pre-authorizations, navigate through the Menu key until the "PRE-AUTH" option appears, then select it (F2). Enter the desired amount to be pre-authorized and press ENTER. The customer's card should then be swiped, entered, or inserted. Confirm the pre-authorization amount by pressing ENTER. If a PIN is required, the customer will enter it, followed by ENTER.
Completion (Credit): To complete a previously pre-authorized credit transaction, access the Menu key until the "COMPLETION" option is visible, then select it (F4). Enter the original Invoice # and press ENTER. If a tip is to be added, enter the tip amount and press ENTER. Finally, confirm the total amount to close the transaction and press ENTER.
Refund (Debit/Credit): To process a refund, press the Menu key until the "REFUND" option appears, then select it (F1). If applicable, enter the managers password and press the ENTER key. Enter the amount to be refunded and press ENTER. The customer's card should then be swiped, entered, or inserted. Confirm the amount to be refunded by pressing ENTER.
Void: To void a transaction, select "VOID" (F3). Enter the managers password and press ENTER. You can choose to void the last transaction by pressing F1, or search for a specific transaction by pressing F2. If searching, you can use the Invoice # (F1) or Account # (F2). Confirm the transaction you wish to void and press ENTER. If prompted, swipe or insert the card.
Auth-only (Credit Only): For credit card authorization only, press the Menu key until "AUTH-ONLY" appears, then select it (F1). Enter the transaction amount and press ENTER. Swipe, enter, or insert the customer's card.
Off-Line Transaction (Credit Only): To process an off-line credit transaction, press the Menu key until "OFF-LINE" appears, then select it (F2). Enter the transaction amount and press ENTER. Enter the account number and press ENTER. Enter the card expiration date and press ENTER. Finally, confirm the amount and press ENTER.
Phone/Mail Order (Credit Only): For phone or mail order credit transactions, press the Menu key until "PHONE ORDER" appears, then select it (F3). Manually enter the customer's card number. Enter the card expiration date and press ENTER. Then, enter the transaction amount and press ENTER.
Cash Sale/Refund: To process a cash sale or refund, press the Menu key until "CASH RECEIPT" appears, then select it (F4). Choose your transaction type: "CASH SALE" (F2) or "CASH REFUND" (F3). Enter the transaction amount and press ENTER.
Settlement: To settle a batch, select "SETTLEMENT" (F4). Enter the managers password and press ENTER. Confirm the batch details and press ENTER to complete the settlement.
Employee Setup: To manage employee settings, press the Menu key until "EMPLOYEE SETUP" appears, then select it (F3). Enter the managers password and press ENTER. You can then choose from options such as "LOG ON EMPL" (F1), "LOG OFF EMPL" (F2), or "ADD EMPL" (F3). Additional options, accessible by pressing Menu, include "MODIFY EMPL" (F1), "DELETE EMPL" (F2), and "CLEAR EMPL" (F3).
Find (Transaction Search): To search for a specific transaction, press the Menu key until "FIND" appears, then select it (F1). You can choose your search method: "EMPLOYEE" (F1), "AMOUNT" (F2), "ACCOUNT #" (F3), or "INVOICE #" (F4). Enter the relevant information and press ENTER.
Reports: To access reports, press the "REPORTS" key. You can then select the desired report:
For additional reporting options, press the Menu key to access:
Further options, also accessible by pressing Menu, include:
This comprehensive guide ensures that users can effectively operate the VeriFone VX 570 and VX 810 terminals for all their payment processing and administrative needs.
General| Battery | Rechargeable lithium-ion battery |
|---|---|
| Processor | 32-bit |
| Connectivity | Ethernet, Dial-up |
| Card Reader | MSR, EMV |
| Keypad | Integrated numeric keypad |
| Security | PCI PTS compliant |
