VeriFone VX 820 User Manual

Verifone
User Guide.
VX 820
VX 680.

VeriFone VX 820 Specifications

General

Display	3.5 inch color touchscreen
Connectivity	Ethernet, USB, RS-232
Processor	400 MHz ARM11
Memory	128 MB Flash, 32 MB SDRAM
Card Readers	Magnetic stripe, contactless
Security	PCI PTS approved
Weight	320g

Summary

Terminal layout

Purchase transactions

For chip cards with contactless technology

Procedure for authorizing transactions using contactless chip cards.

For chip cards without contactless technology or magnetic stripe only

Procedure for authorizing transactions using chip or magnetic stripe cards.

Purchase transactions – Restaurants only

Pre-authorisation

Processing a void transaction

Processing a refund

For chip cards with contactless technology

Procedure for authorizing refunds using contactless chip cards.

For chip cards without contactless technology or magnetic stripe only

Procedure for authorizing refunds using chip or magnetic stripe cards.

Merchant settlement processing

Merchant settlement options

Replacing printer paper

Chip card errors and magnetic stripe processing

For damaged chips

For unsupported chip applications

EFTPOS merchant offline transaction processing

Valid circumstances

Conditions under which offline transactions may be processed.

Invalid circumstances

Conditions under which offline transactions must NOT be processed.

Failure to Connect to the Network

Processing a transaction when offline

Voucher entry

Fraud prevention for merchants

Transaction Declined codes

Contacts

Merchant Help Desk