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CCV Smart VX 820
VeriFone CCV Smart VX 820 User Manual
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User Manual
CCV Smart
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 Introduction
5
The CCV Smart Payment Terminal and Pinpad
5
Parties Facilitating the Transaction Process
5
2 Installation of Payment Terminal and Pinpad
6
Components Supplied
6
Installation Guidelines
7
Position of Pinpad
7
Use of Card Reader
7
Environmental Factors
7
Installation of Equipment
8
Communication Settings
9
Taking out an Internet Subscription
9
View Current Communication Settings
9
Assigning a Static IP Address
10
Assigning a Dynamic IP Address
12
3 Working with the Payment Terminal and Pinpad
13
Overview of Payment Terminal and Pinpad
13
Keypad of Payment Terminal and Pinpad
15
Pinpad Touchscreen
17
Entering Letters
17
Payment Terminal Menu
18
Symbols for Menu Options
18
Status Symbols
19
Merchant Password
20
Activating and Deactivating the Payment Terminal
21
Activating the Terminal
21
Deactivating the Terminal
21
Use of Payment Cards
22
Replacing a Printer Roll
22
4 Carrying out Transactions
23
Overview of Transaction Types
23
Sale
24
Manual Credit Card Transactions
25
Cancellation
26
Reservation
27
Sale after Reservation
29
5 Payment Cards
30
Viewing Payment Card Settings
30
Changing Payment Card Settings
32
Adding a Payment Card
32
Deleting a Payment Card
34
Changing the Merchant ID for a Payment Card
35
6 Financial Reports
37
Types of Financial Reports
37
Automatically Printing Reports When the Terminal Is Deactivated
37
Printing Interim Reports
38
Printing an Interim Totals Report
38
Printing an Interim E-Journal
40
Changing Report Settings
42
Activating the E-Journal Feature
42
Deactivating the E-Journal Feature
44
Deleting the E-Journal
45
7 Optional Features
46
Overview of Optional Features
46
Instruction Cards for Optional Features
46
8 Maintenance and Technical Problems
47
Maintaining the Payment Terminal and Pinpad
47
Cleaning the Payment Terminal and Pinpad
47
Cleaning the Pinpad Chip Card Reader
48
Cleaning the Pinpad Magnetic Card Reader
48
Periodic Software Version Control
49
What to Do in the Event of Faults / Technical Problems
49
Looking up the TMS Terminal ID and Payment Terminal Code
50
9 Supplies for the Payment Terminal
51
Ordering Supplies
51
Ordering Printer Rolls on Your Payment Terminal
51
10 Terms and Definitions
52
11 Contact Information
54
CCV Phone Numbers
54
CCV Opening Hours
54
CCV General Address Details
54
Acquirer Phone Numbers
54
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VeriFone CCV Smart VX 820 Specifications
General
Brand
VeriFone
Model
CCV Smart VX 820
Category
Payment Terminal
Language
English
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