1 INTRODUCTION
1.1 The CCV Smart payment terminal and PINpad
The CCV Smart system consists of the Vx570 payment terminal and the VX 820 PINpad. The CCV
Smart system allows you to process transactions with payment cards, loyalty cards and customer cards.
The payment terminal is future-proof and conforms to the latest national security standards as well as the
EMV standard. The EMV standard was developed by the credit card companies Europay, MasterCard,
Visa and JCB to prevent payment card fraud. The security of the transaction process is enhanced
because the payment terminal reads the EMV chip on the payment card, rather than a magnetic strip.
1.2 Parties facilitating the transaction process
This User Manual makes frequent reference to the various parties involved in the processing of
transactions. An overview of these parties is provided below.
Party Explanation
Payment terminal supplier You purchased your payment terminal from a payment terminal
supplier (in this case CCV).
Cashier The cashier operates the Vx570 payment terminal during the
transaction.
Card holder The card holder is the person to whom you charge a transaction
amount for a product or service. The card holder operates the
Internet Service Provider Your transaction data are sent to a transaction processor via an
Ethernet connection. You can take out a contract for an Ethernet
connection with an Internet Service Provider.
Transaction processor The transaction processor forwards the transaction data to
acquirers (banks or credit card companies) for further
processing.
Acquirer The acquirer contacts the issuer of the payment card to check if
the payment card transaction can be processed.
Issuer of payment card Payment cards are usually issued by a bank or financial
institution. Payment cards are used by card holders to conduct
transactions.
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