EasyManua.ls Logo

VeriFone VX 520 User Manual

VeriFone VX 520
72 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Merchant Solutions
AutoLink User Manual: Verifone

Other manuals for VeriFone VX 520

Question and Answer IconNeed help?

Do you have a question about the VeriFone VX 520 and is the answer not in the manual?

VeriFone VX 520 Specifications

General IconGeneral
Processor400 MHz ARM11
Card ReadersMagnetic stripe, EMV chip
Operating Temperature0°C to 50°C (32°F to 122°F)
Display128x64 pixel backlit LCD
ConnectivityDial-up, Ethernet
ContactlessOptional
Printer18 lines per second
SecurityPCI PTS 3.0 approved
Weight500g
Dimensions203 mm x 87 mm x 77 mm (8.0 in x 3.4 in x 3.0 in)

Summary

VX 520 Device Description

VX 520 Device Components and Controls

Details the key components and controls of the VX 520 POS device, including buttons and slots.

VX 675 Device Description

VX 675 Device Components and Features

Explains the components and functionalities of the VX 675 POS device, such as the screen and printer.

Card Information Overview

Card Details and Security Features

Provides an overview of card elements like issuing bank, expiry date, and security features.

Retail Transactions

Retail: Purchase

Steps to perform a purchase transaction in Retail mode.

Retail: Purchase & Cash

Process for purchase with cashback in Retail mode.

Retail: Cash Withdrawal

Steps for cash withdrawal in Retail mode.

Retail: Correction

Procedure to correct a transaction in Retail mode.

Retail: Refund

How to process a refund in Retail mode.

Retail: Pre-authorisation

Steps for initiating pre-authorisation in Retail mode.

Retail: Pre-authorisation Completion

Guide to completing pre-authorisation in Retail mode.

Retail: Pre-authorisation Cancel

Procedure for cancelling pre-authorisation in Retail mode.

Retail: Voice Approval

Steps for obtaining voice approval in Retail mode.

Retail: Balance Enquiry

How to check account balance in Retail mode.

Retail: Payment

Steps for processing a payment transaction in Retail mode.

Restaurant Transactions

Restaurant: Purchase

Purchase process in Restaurant mode, including tips and table details.

Restaurant: Purchase & Cash

Purchase with cashback in Restaurant mode, including tips.

Restaurant: Cash Withdrawal

Steps for cash withdrawal in Restaurant mode.

Restaurant: Correction

Procedure to correct transactions in Restaurant mode.

Restaurant: Refund

How to process refunds in Restaurant mode.

Restaurant: Pre-authorisation

Initiating pre-authorisation in Restaurant mode.

Restaurant: Pre-authorisation Completion

Completing pre-authorisation in Restaurant mode.

Restaurant: Pre-authorisation Cancel

Cancelling pre-authorisation in Restaurant mode.

Restaurant: Voice Approval

Obtaining voice approval in Restaurant mode.

Forecourt Transactions

Forecourt: Purchase

Steps for fuel purchase, including litres and vehicle details.

Forecourt: Refund

Process for refunds in Forecourt mode.

Forecourt: Correction

Procedure to correct transactions in Forecourt mode.

Workshop Transactions

Workshop: Purchase

Steps for purchase in Workshop mode, for fleet cards.

Workshop: Correction

Procedure to correct transactions in Workshop mode.

Workshop: Refund

How to process refunds in Workshop mode.

Workshop: Pre-authorisation

Initiating pre-authorisation in Workshop mode.

Workshop: Pre-authorisation Completion

Completing pre-authorisation in Workshop mode.

Workshop: Pre-authorisation Cancel

Cancelling pre-authorisation in Workshop mode.

Workshop: Voice Approval

Obtaining voice approval in Workshop mode.

Value Added Services

VAS: Airtime and Data Bundles

Guide to purchasing airtime and data via the POS device.

VAS: Pre-paid Electricity

Process for purchasing pre-paid electricity via the POS device.

VAS: Pre-paid Funeral Plan

Steps for purchasing a funeral plan via the POS device.

VAS: Instant Money Services

Instructions for Instant Money balance enquiry and voucher redemption.

POS Device Usage and Maintenance

Refund Transactions

Accepting Chip and PIN Cards

General Information

Data Security and Cardholder Privacy

Protecting cardholder data and privacy during transactions.

POS Device Visibility and Reliability

Recommendations for POS device visibility and troubleshooting.

Transaction Speed and Manual Entry

Factors affecting transaction speed and manual transaction procedures.

Avoiding Fraud

Fraud Prevention Strategies

Best practices to prevent fraudulent transactions.

Authorisation and Supervisor PINs

Procedures for obtaining authorisations and using supervisor PINs.

Cardholder Signature Verification

Importance of verifying cardholder signatures for security.

Card Security Features

Credit Card Security Features Overview

Details on security elements found on credit cards.

Credit Card Acceptance Guidelines

Key guidelines for merchants when accepting credit cards.

SIM Card Usage and Replacement

Frequently Asked Questions

POS Device Operations and Troubleshooting

Answers to common questions on device operation and fault handling.

Device Charging and Reversal Messages

Guidance on charging the POS device and handling reversal messages.

Lost/Stolen Devices and Transaction Settlement

Procedures for lost/stolen devices and transaction settlement.

Imprinter Booklets and Transaction Types

Imprinter booklet info and definitions of chargeback/fallback transactions.

Contact and Support Information

Related product manuals