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VeriFone Vx810 User Manual

VeriFone Vx810
158 pages
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VeriFone Part Number 24964, Revision A
V
x
810
Reference Guide

Table of Contents

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VeriFone Vx810 Specifications

General IconGeneral
BrandVeriFone
ModelVx810
CategoryPayment Terminal
LanguageEnglish

Summary

CHAPTER 1 Vx810 Overview

Features and Benefits

Details the key features and benefits of the Vx810 device, covering reliability, security, and flexibility.

CHAPTER 2 Using the Vx810 Keys

CHAPTER 3 Setup

Cable Connections

Outlines the various cabling scenarios for connecting the Vx810 to different devices and power sources.

Using the Primary Smart Card Reader

Explains the procedure for conducting a smart card transaction with the Vx810.

Using the Magnetic Stripe Card Reader

Details how to conduct a credit/debit card transaction using the Vx810's magnetic stripe card reader.

CHAPTER 4 System Mode

When to Use System Mode

Explains the different scenarios and user roles that require the use of the Vx810's system mode.

Passwords

Details password requirements and enforcement by the Verix V OS for sensitive operations and system access.

System Mode Menus

Lists the three system mode menus (Menu 1, 2, 3) and their primary functions accessible via function keys.

Entering System Mode

Provides detailed steps on how to enter system mode after turning on the Vx810 device.

DIAGS AND LOGS

Details how to perform various diagnostic tests on the device, such as for smart cards, keypad, MSR, screen, and IPP.

CHAPTER 5 File Authentication

Introduction to File Authentication

Introduces the VeriShield security architecture, file authentication module, and its supporting infrastructure.

How File Authentication Works

Explains the three basic processes of file authentication: Development, Pre-deployment, and Deployment.

Deployment Process

Describes the deployment process, including inputs to VeriShield and how signature files authenticate applications.

Planning for File Authentication

Discusses the integral role of file authentication in securing the Vx810's logical security.

Determine Successful Authentication

Provides methods to ensure target files are successfully authenticated, including checking file execution and status messages.

Digital Certificates and the File Authentication Process

Explains the functions of digital certificates in file authentication and their hierarchical relationships.

Deployment Devices

Describes deployment devices and how custom certificates replace default ones for secure deployment.

Required Inputs to the File Signing Process

Details the differences in required inputs for file signing between development and deployment devices.

File Authentication and the File System

Discusses how the Vx810's memory is divided into partitions and file groups for applications.

Rules for Storing Applications in Specific File Groups

Outlines important file system features related to storing applications in file groups and their impact on file authentication.

CHAPTER 6 Performing Downloads

Download Methods

Lists three available methods for file and data downloads: Direct, Back-to-back, and USB downloads.

Download Tools

Introduces VeriFone's software tools for downloads: VeriCentre DMM, VeriCentre, and DDL.EXE.

Download Content

Categorizes files and data that can be downloaded to the Vx810, including OS files, applications, and configuration settings.

Full and Partial Downloads

Explains the differences between full and partial application/OS downloads and their effects.

Support for Multiple Applications

Discusses the Vx810's ability to support multiple applications residing and running in its memory.

How the File System Supports Multiple Applications

Explains the file system's division into file groups (GIDs) for managing multiple applications and ensuring data integrity.

File Redirection in Back-to-Back Application Downloads

Details how file redirection occurs automatically during back-to-back application downloads.

File Authentication Requirements

Required Certificates and Signature Files

Lists important points about certificates and signature files for application download procedures.

The File Authentication Process During an Application Download

Describes the typical file authentication process that occurs during an application download.

File Group Permissions

Explains how file authentication controls which entities can store files in specific Vx810 file groups.

Download an Operating System Update Provided by VeriFone

Details the procedure and requirements for downloading OS updates, including necessary certificates and signature files.

File Authentication for Back-to-Back Application Downloads

Discusses the file authentication process for back-to-back application downloads, highlighting key differences.

Effect of Downloads on Existing Files and Data

Discusses how downloads impact existing application files, authentication files, and configuration settings.

Set Up the Download Environment

Direct Application Downloads

Direct Application Download Procedure

Provides a step-by-step procedure for performing a direct application download to the Vx810.

Direct Operating System Downloads

Direct Operating System Download Procedure

Provides a step-by-step procedure for performing a direct operating system download to the Vx810.

Back-to-Back Application Downloads

Back-to-Back Application Download Procedure

Details the procedure for back-to-back application downloads, involving sending and receiving device preparation.

CHAPTER 7 Specifications

Product Specifications

Lists the detailed technical specifications of the Vx810 device, covering hardware and software components.

CHAPTER 8 Care and Maintenance

Additional Safety Information

CHAPTER 9 Service and Support

CHAPTER 10 Troubleshooting Guidelines

Transactions Fail To Process

Lists common reasons for transaction processing failures and troubleshooting steps for card readers.

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