How to troubleshoot no response from VeriFone Touch terminal?
If your VeriFone Touch terminal is unresponsive, follow these steps: * Ensure the power cable is securely connected. * Power off the terminal for 10 seconds, then power it back on. * Retry the transaction. If the issue persists, further assistance may be required.
What to do if VeriFone Touch terminal not reading cards?
If your VeriFone Touch terminal isn't reading cards, try the following: * Re-insert or swipe the card according to the instructions. * Power off the terminal for 10 seconds, then power it back on. * Retry the transaction. If the issue persists, further assistance may be required.
How to fix paper jamming or not printing issues on VeriFone Touch terminals?
To address paper jamming, feeding, or printing issues on your VeriFone Touch terminal: * First, remove the paper roll to check for any obstructions. * Replace any damaged paper rolls with a new one. * Ensure the printer door is correctly latched. * Make sure the battery isn't critically low by plugging the terminal into a power source. * If problems continue, power cycle the terminal (off for 10 seconds, then on). * Print a sample receipt to check printer functionality.
How customers use contactless-enabled cards on the terminal.
Steps for processing transactions using chip-enabled cards.
Instructions for processing transactions using magnetic stripe cards.
Step-by-step guide for processing a standard purchase transaction.
How customers can receive cash back with a debit card purchase.
Procedures for processing a refund for a previous transaction.
Process for settling transactions, automatic and manual methods.
Processing a purchase transaction without POS connection.
Step-by-step process for cash out transactions in Standalone-Lite.
Step-by-step process for refund transactions in Standalone-Lite.
Continuing transactions when host communication is lost.
Explanations of various error codes displayed on the terminal.
General| Display | 3.5-inch color LCD |
|---|---|
| Card Reader | MSR |
| Connectivity | Wi-Fi, Bluetooth |
| Battery | Rechargeable Li-ion |
| Dimensions | 172mm L x 82mm W x 63mm H |
| Security | PCI PTS approved |
| Operating System | Verix |
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